Manager, Audience Development - Hollywood, United States - Universal Music Group

Universal Music Group
Universal Music Group
Verified Company
Hollywood, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship.

We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.

We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.


How we LEAD:
You have experience with segmentation and testing frameworks and will rely on data to glean insights to make decisions.

You are both creative and data driven, obsessed with personalization, thrives in a fast-paced environment, has a willingness to adapt and a commitment to getting things done.


How you'll CREATE:

  • Develop new audience growth strategies and tactics for driving longterm fan engagement, retention and lifetime value
  • From concept through post campaign analysis leverage marketing automation tools to develop transactional, promotional, and evergreen content strategies in order to optimize the fan lifecycle
  • Develop, plan, and optimize CRM campaigns through rigorous, hypothesisdriven A/B testing to meet business goals
  • Work crossfunctionally with label teams and UMG Central resources to build audiences and activate on them
  • Serve as analytics lead by formalizing testing best practices across various channels and providing thought leadership around fancentric insights that go beyond the "what" and tap into the "why" and "so what"
  • Own a learning agenda; continuously test, learn and iterate on our lifecycle strategy and identify the best performing content and messages across audiences and fan stages
  • Be an authority on copy and design, leveraging data to drive fan engagement, loyalty and lifetime value
  • Contribute meaningful reports and analyses; translate analytical findings into clear, easily understandable, actionable insights that drive strong business strategy

Bring your VIBE:

  • 5+ years of experience in CRM or Audience Development with an emphasis on digital marketing channels, including full ownership ranging from strategy to execution
  • Datadriven individual with the ability to dig into large sets of data to interpret findings, analyze trends, recognize anomalies and build testing plans based on data
  • Extensive experience designing tests across multiple media channels to assure interpretable and actionable results and overseeing complex executions
  • Exceptional written and verbal communication skills and is at ease communicating across teams and different levels within a large organization
  • Must have a 'can do' attitude with an entrepreneurial mindset and be comfortable working in a dynamic, unstructured environment on complex projects
  • Expertise in customer segmentation, and have a solid understanding of test design, measurement and analysis
  • Experience in Adobe Suite (Photoshop, Illustrator, Dreamweaver, InDesign)
  • Adept in strategic thinking & analytics with a passion for innovation and creative problem solving
  • Strong analytical skills (particularly with Excel / Google Sheets, Google Analytics, DOMO) and the ability to leverage data for insights and action
  • High impact leadership skills, including setting a clear vision and strategy, motivating and coaching others, driving urgency and results
  • Previous work experience in the music industry

Perks Playlist:

  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
  • Comprehensive medical, dental, vision, and FSA options, as well as:
  • 100% coverage for out-patient mental health services-
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)-
  • A lifetime fertility support allowance of $30,000 to plan participants-
  • Student Loan Repayment Assistance and Tuition Reimbursement-
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation-
  • Variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees-
  • 3-weeks PTO for non-exempt employees-
  • 2-weeks paid Winter Break-
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)-
  • Summer Fridays (between Memorial Day and Labor Day)-
  • Generous paid parental leave for every type of parentCheck out our full overview of benefits on the
Perks Playlist page

of the career site.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.


E-Verify Participation Poster:
English / Spanish


E-Verify Right to Work Poster:
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Spanish


Job Category:
Marketing, Streaming & Digital Media
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