- Receipt processing
- Order entry
- Processing and entering extra charges
- Holding and releasing of product
- Reporting of shortages and inventory issues to customers
- Processing adjustments to inventory
- Providing communication and updates to pool orders
- Answering phone
- Filing
- Researching OS&Ds
- Maintaining customer forecasts
- Researching customer requests
- Import and export responsibilities
- Promptly perform Trace requests
- Location: Lebanon
- Department - Customer Accounts
- Hours: 1st Shift
- Reports To: Customer Accounts Supervisor
- Travel Amount: May Vary
- Job Type, EEO, and Job Code: Full-Time,
- High School Degree preferred
- 1 to 3 years preferred.
- Excellent communication skills, written and oral.
- PC, leadership and planning skills helpful.
- Experience in AS400, SAP, Word, Excel and PowerPoint preferred.
- Good arithmetic, reading, and typing skills
- Sit and/or stand for extended periods of time
- Be able to see, speak and hear
- Ability to work overtime as needed
- May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
- Understand and follow verbal instruction, written instruction and company policies.
- A starter that can work independently and coordinate with others
- Follow safety procedures at all times.
- Ability to manage stress and productivity guidelines
- Always maintain a professional manner in appearance and communications.
- Participate in staff and/or customer meetings if required.
- Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
- Identify and record any issues relating to product, processes and/or quality.
- Initiate, recommend, or provide solutions through appropriate channels.
- Verify the implementation of solutions.
- Follow posted security procedures at all times while in the building.
- Participate in Safety and Educational Training.
- The above job description may not include all tasks necessary to complete the job.
- Job functions may vary based on area of operation.The job description is a listing of the most common tasks the associate will be required to perform in that job area.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
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customer account specialist - Lebanon, United States - USCS
Description
The Job Details:
Education
A great company with great people. Full-time employees not under contract are offered:401K and Educational Assistance after 1 year, If elected Blue Cross Blue Shield and after 90 days of service, Company Life Insurance, and a bunch of other great perks.
Things We Need To Mention:
