- 100+ Year Company
- Industry Leader
- Fortune 500 Client Base
- Serve as the primary escalated client contact for assigned accounts.
- Ensure that client and ACB goals are being met with regard to production and customer service.
- Review and identify potential client-related issues and proactively offer potential solutions.
- Schedule production and work assignments of team members.
- Conduct interviews and assist in hiring of team members. Oversee new employee training and orientation.
- Motivate, coach and develop team members. Provide corrective action as applicable.
- Create IT tickets and manage related communication. Follow up to ensure resolution on program issues or changes.
- Minimum of 3-5 years of demonstrated leadership and supervisory experience in a customer service or production environment
- Hands-on leader
- Customer focused
- Detail oriented
- Desire to meet and exceed goals
- Strong communications skills
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Customer Service
2 weeks ago
MSC Mediterranean Shipping Company Tempe, United StatesCustomer Service - Collections & Invoicing · MSC USA - Tempe · 46, - 55, USD · Looking for a career opportunity but have no experience? · At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and ...
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Customer Service
2 weeks ago
OneCommunity Tempe, United Statesin , , , , 3137 E. Elwood St. , Phoenix, Arizona, United States The Customer Service Representative on our Residential Team works with our network of Affiliates, clients and residents by managing all our clients repair and maintenance needs within our technology platform, One by ...
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Customer Service
2 weeks ago
MSC Mediterranean Shipping Company SA Tempe, United StatesCustomer Service - Export Documentation · MSC USA - Tempe · 46, ,000.00 USD · Looking for a career opportunity but have no experience? · At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, an ...
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Customer Service
1 week ago
Employment Solutions Tempe, United StatesJob Description · Job DescriptionBusy automotive company located in Tempe near Elliot and the I-10 seeks a dependable Customer Service Representative. · Duties to include working directly with insurance companies and consumers to file windshield replacement claims. Ability to wor ...
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Customer Service Specialist
4 weeks ago
Russell Tobin Tempe, United StatesRussell Tobin and Associates/Pride Global is currently seeking Customer Service Specialists to work for our client's team in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the tech industry. The position is a 6-month contra ...
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Customer Service Representative
4 weeks ago
Russell Tobin Tempe, United StatesRussell Tobin and Associates/Pride Global is currently seeking Customer Service Associates to work for our client's team in Tempe, AZ. · The position is a 6-month contract with the possibility of extension. Apply now, for immediate consideration · Pay Rate: $17-$18.30/hourly (b ...
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Customer Service Representative
3 weeks ago
Invitation Homes Tempe, United States Full timeInvitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation's premiere home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that ...
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Customer Service Representative
3 days ago
C T Corporation System (DE) Tempe, United States Full timePermanent remote role. Candidate needs to be able to work 9-5:30pm PST / 12-8:30pm EST schedule. Industry experience is highly preferred. · We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills to join ...
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Customer Service Consultant
2 weeks ago
CarMax Tempe, United States Full time7971 - Phoenix CEC W. 14th Street, Tempe, Arizona, 85281CarMax, the way your career should be CarMax, the way your career should be · Provide an iconic customer experience · As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-sto ...
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Customer Service Specialist
5 days ago
Russell Tobin Tempe, United StatesRussell Tobin and Associates/Pride Global is currently seeking a Customer Service Specialist. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the big tech and ecommerce industry. Apply now, for immediate consideration · Job Title: Cust ...
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Customer Service Specialist
3 days ago
Russell Tobin Tempe, United StatesRussell Tobin and Associates/Pride Global is currently seeking Customer Service Specialists to work for our client's team in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the tech industry. The position is a 6-month contra ...
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Customer Service Representative
3 weeks ago
Insight Global Tempe, United StatesWho: Amazon · What: RGM Associates (Remote Gate Management) · Where: 8375 S River Parkway, Tempe, AZ 85284 · Start Date: June 10th · Schedule: In Person/In Office for training the first 3 weeks, Mon-Fri 8-4:30. After training they will be assigned either a Sun-Thurs, Tues-Sat, T ...
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Customer Service Specialist
3 days ago
Insight Global Tempe, United StatesMust Haves: · 2-3+ years of client support/customer service experience in a professional setting · Needs to show the ability to be resourceful, problem solve, and provide a consultative approach to clients over the phone · HS Diploma/GED required · Proficient in various tools/ ...
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Customer Service Representative
2 weeks ago
Whylongwood Tempe, United States**Summary** We are in search of a Customer Service Representative to assist in providing exceptional customer service to our rapidly growing customer base. This associate would have the unique opportunity to grow alongside the company and help shape the future direction. This ass ...
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Customer Service Representative
1 week ago
Foresight Tech Tempe, United StatesSummary: · This position is responsible for promoting outstanding customer service daily. They are also providing front line support for customer order entering, order expediting, quoting, pricing and availability for our contract manufacturing customers. · Primary responsibili ...
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Banking Customer Service
1 week ago
Dexian - Disys Tempe, United States2+ years of customer service experience in a Financial Services environment, will also consider Insurance industry experience (customer service).MUST HAVE: Empathy - ability/experience with assisting upset customers that have a situation that want resolved immediately. Also need ...
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Customer Service Representative
2 weeks ago
Carvana Tempe, United States Full timeAbout Us · ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sit ...
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Customer Service Representative
1 week ago
TEKsystems Tempe, United StatesJob Description · Job DescriptionDescription: · Customer service representative working in a call center environment Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great custo ...
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Customer Service Rep
13 hours ago
W.W. Grainger Tempe, United StatesAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and de Customer Service, Customer Exp ...
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Customer Service Representative
2 weeks ago
TEKsystems Tempe, United States**Must have an active pharmacy technician certification · *Description:* · Customer service representative working in a call center environment · Handling inbound calls and some follow up calls · Answers calls and questions on prior authorization, general questions and some c ...
Supervisor - Customer Service - Tempe, United States - The Advertising Checking Bureau, Inc.
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Description
Job Description
Job DescriptionWHY ACB?
POSITION SUMMARY
The Supervisor position is responsible for providing outstanding customer service to clients through the daily management of a team of approximately 8-12 employees. This highly visible position maintains close client contact and oversees customer service and claim processing for assigned accounts. This position is considered a working supervisor, with daily task related work-required.
RESPONSIBILITIES
DESIRED EXPERIENCE AND TRAITS