Front Desk Scheduling - Wilmington, United States - Health One P.A.

Description

We are looking for a well organized, enthusiastic front desk receptionist in a medium volume Chiropractic office to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a experienced receptionist, you will be the first point of contact for our office. You should be able to manage multiple people/tasks in a timely and effective manner, while streamlining office operations. Multitasking, management skills, compassion and a desire to help others are essential for this position. Medical knowledge a plus but not necessary. Hours are Monday thru Friday 9-6:30 with half days on Thursday's.


Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Schedule, reschedule and cancel appointments
• Answer and forward incoming phone calls
• Perform data entry
• Collect copays and payments
• Take patient demographics and insurance information
• Assist visitors in filling out forms if necessary
• Maintains patient accounts by obtaining, recording, and updating personal and insurance information.
• Obtain external medical reports
• Schedule tests, scans for patients
• Help ensure that patients and visitors are educated on the clinical procedures and policies
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Receive, sort and distribute daily mail/deliveries
• Direct visitors to the appropriate person and office
• Keep inventory of stock weekly
• Maintain and manage patient records
• Send out medical records within the required time frame

Requirements:

• 1+ years experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office and basic computer skills
• Reliable transportation
• Working knowledge of healthcare insurance
• Knowledge of medical terminology, procedures and diagnosis
• Handson experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Good interpersonal skills
• Multitasking and timemanagement skills, with the ability to prioritize tasks
• Customer service attitude
• Understand HIPAA and OSHA Regulations
• High School Diploma required: Medical Certification (e.g. PMA, CMA, RMA, RN exc...) preferred

Pay:
$ $22.00 per hour

Expected hours: 34 per week


Benefits:

• Paid time off
• Wellness program

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Holistic Medicine
• Occupational Medicine
• Pain Medicine
• Physical & Rehabilitation Medicine

Schedule:

• 8 hour shift

Work Location:
In person