- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
- 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
- Experience with Microsoft Office (Word, Excel, & Outlook)
- High school diploma or equivalent
- Experience with Microsoft Office and other business-related applications
- Experience in a call center environment
- Bilingual English/Spanish
- Strong customer service skills with the drive to resolve issues
- Excellent organizational skills
- The ability to thrive under pressure while delivering solutions that exceed customer expectations
- Competitive pay
- Health, dental and vision insurance
- 401(k) with company match
- Life insurance, disability
- Employee Assistance Program (EAP)
- Paid time off
- Tuition reimbursement program
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Customer Service Rep
1 week ago
PFG Customized Shafter, United States**Company Description** · PFG Customized Distribution meets the unique needs of some of America's most recognized national chain restaurants, including Cracker Barrel, TGI Friday's, Outback Steakhouse, Red Lobster, and Ruby Tuesday. Providing customized attention and a centralize ...
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Embark Behavioral Health Bakersfield, United StatesOverview: · **Lead Insurance Services Representative** · **Pay**:$ per hour · The main responsibilities for this role include invoicing, claims submission, denial management and accounts receivable management. The Lead Insurance Services Specialist will serve as a primary support ...
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Domino's Pizza LLC Delano, United StatesAs a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What Customer Service, Service, Re ...
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Customer Service Rep
1 week ago
Performance Food Group Shafter, United States101102BR · Job Title: · Customer Service Rep · Location: · Performance Food Group Customized Distribution California (0155) · Job Description: · We Deliver the Goods: · Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Em ...
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Applied Industrial Technologies Bakersfield, United States** Customer Service Rep / Inside Sales** · Location: Bakersfield, CA, US, 93308 · Company: 1120-Applied Industrial Technologies Come for the job. Stay for the career. · Here's great opportunity with a global industrial distribution company that allows you to do far more than j ...
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Customer Service Rep
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Performance Food Group Shafter, United StatesWe Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401 K Employer Matching, Education Assistance, Paid Time Off, and much more. Growth opportunities performing essential work t Customer Service, Service, Hi ...
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Customer Service Rep
1 week ago
Performance Food Group Shafter, United StatesWe Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more · Growth opportunities performing essential work to support America's food dist ...
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Customer Service Rep
3 weeks ago
Performance Food Group Shafter, United States Full timeWe Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more · Growth opportunities performing essential work to support America's food distr ...
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Unit Service Rep
2 days ago
Watermill Express LLC Bakersfield, United States Part timeJob Description · Job DescriptionWe have an immediate opening for a Unit Service Representative. This individual performs routine, cleaning at our water kiosks. This is a part-time position. A positive customer-oriented approach in his/her daily work is important. · Watermill Exp ...
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Unit Service Rep
4 days ago
Watermill Express LLC Bakersfield, United States Part timeJob Description · Job DescriptionWe have an immediate opening for a Unit Service Representative. This individual performs routine, cleaning at our water kiosks. This is a part-time position. A positive customer-oriented approach in his/her daily work is important. · Watermill Exp ...
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Cashier - Customer Service Rep
1 week ago
Sully's Bakersfield, United States: · A Sully's employee is responsible for providing outstanding customer service to our loyal customers. Basic duties include working the cash register while multi-tasking various duties such as cleaning and stocking; all while maintaining an upbeat attitude with a smile :) · S ...
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2 weeks ago
Domino's Pizza LLC Bakersfield, United StatesYou got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the Customer Service, Service, Rest ...
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Porterville: Customer Service Rep
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2 weeks ago
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Member Services Rep I Bilingual I
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KHS Bakersfield, United StatesWe appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history will help us potentially place you in a position that meets your objectives and those of the organizat ...
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Contract - Site Rep
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Origis Energy Technicians Lost Hills, United States**Please note that all Solar Technician jobs are safety sensitive positions_ · **Position Description** · **Key Responsibilities** · - Monitoring and reporting of site safety and environment programs · - Manage company site QAQC program · - Participate in hiring and training of c ...
Customer Service Rep II - McFarland, United States - RXO
Description
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
$500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments. Bonuses are subjected to all applicable taxes. All other rules governing this program will apply. Current employees and contract workers are not eligible.
As a Customer Service Rep II in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the RXO team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
What you'll need to excel:
At a minimum, you'll need:
It'd be great if you also have:
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statementandRXO's Privacy Notice to California Job Applicants.