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    Field Services Engineer - Albuquerque, United States - LHH

    LHH background
    Description
    LHH is seeking a Field Service Engineer for an excellent manufacturing company in Albuquerque, NM. The Field Service Engineer will be responsible for providing on-site technical support and assistance to our customers. This role requires a strong technical background, excellent problem-solving abilities, and exceptional customer service skills.

    This is an onsite direct hire role.


    Key Responsibilities:
    Installation and commissioning of products at customer sites.
    Conducting routine maintenance and troubleshooting to ensure optimal performance of equipment.
    Perform complex repairs and calibration of company products
    Provide training to customers on the proper use and maintenance of equipment.
    Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process problems on equipment, facilities, or wafers.
    Collaborating with internal teams to develop solutions and improve product reliability.
    Document service activities, including maintenance reports, service logs, and technical documentation.
    Initiate purchase orders for parts.
    Responding to service calls and performing repairs as needed.
    Ensuring compliance with all safety and quality standards.
    Building strong relationships with customers and providing exceptional customer service.
    Representing the company professionally at all times and upholding our reputation for excellence.


    Requirements:
    Bachelor's degree in Engineering or equivalent experience.
    Minimum 5 years of experience installing/repairing semiconductor/electronic production equipment.
    Advanced PC skills in MS Windows XP and Office
    Excellent troubleshooting and problem-solving abilities.
    Ability to work independently and manage multiple tasks simultaneously.
    Strong communication and interpersonal skills.
    Willingness to travel frequently and work flexible hours as needed.
    Valid driver's license and clean driving record.
    Commitment to providing exceptional customer service and representing the company in a professional manner.

    If you are interested in this Field Service Engineer position in Albuquerque, NM please apply today to learn more

    The anticipated salary for this position is between $70,000 and $80,000 based on a written compensation plan.

    Benefits include generous PTO, paid sick leave, paid holidays, potential bonus opportunities, and tuition reimbursement

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