Front Desk Associate - York, United States - Dockside Guest Quarters on York Harbor

Description

JOB DESCRIPTION Front Desk Associate
Front Desk Associates will assist in many aspects of the daily operation of the Dockside Guest Quarters.

You will often give the first impression of the Dockside on the phone or in person, the importance of this cannot be overemphasized.

Guests will look to you for help and information on a wide array of topics. Your job is to be informative, knowledgeable and make them feel comfortable and welcome.

This position is multi-faceted, including guest service, operations, and clerical duties.


Pay:
Starts at $18/hr


Training:
Experience is helpful but not needed. We will train you on the job. However, self-motivation, punctuality, honesty, and the ability to work with the public are required.


Partial list of duties:

Answering phones

Taking and processing room reservations

Assisting guests by answering their questions and making them feel welcome

Checking guests in and out of their rooms (some computer skills necessary)

Keeping public areas neat and tidy

Assist in preparing, serving, and cleaning up breakfast

General public relations

Laundry


Expectations:

Punctual, self motivated and honest.

Ability to work with the public and deliver superior guest service

Be able to stand for up to 4 hours at a time.

Be able to lift up to 25 lbs.

Willingness to learn your new position

Be a positive influence and support your co-workers

Learn our reservations computer system

Learn Dockside's reservations procedures and policies

Honor work schedule agreements


Schedule
We have full or part time seasonal schedules available. Schedule will include some evenings and weekend hours. We will work with students to modify schedules during in session times.

May - November -10-35hrs/week approximately

Schedule will include mixture of day, evening and weekend shifts.

(Day shift 7:00am-3pm, evening 2pm-8pm)


Job Types:
Full-time, Part-time, Temporary


Pay:
$ $20.00 per hour


Expected hours:
per week


Benefits:

• Free parking

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Work setting:

• Inperson
• Resort

Experience:

• Hotel experience: 1 year (preferred)

Language:

• English (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

Work Location:
In person