Part Time/seasonal Dispensary Agent - Wellfleet, United States - Terps

Description

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Dispensary Agent.

As a Dispensary Agent, you will be responsible for providing exceptional service to our customers and assisting them with their needs.

This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for sales and customer service.

Duties:

• Greet and assist customers in a friendly and professional manner
• Provide knowledge and educate customers on the features and benefits of our products
• Assist customers with their purchasing decisions and recommend products that meet their needs
• Process cash/debit transactions accurately and efficiently
• Maintain a clean and organized work area
• Stay uptodate on product knowledge and industry trends
• Collaborate with team members to achieve sales goals

Experience:

• Previous experience in retail sales or customer service is preferred
• Strong communication skills, both verbal and written, in English
• Ability to effectively explain products to customers
• Basic math skills for cash/debit handling transactions
• Excellent time management skills t
• Ability to sell products based on customer needs and preferences
• Technical sales experience or knowledge of electronics is a plus

If you are a motivated individual who enjoys working in a dynamic environment, we would love to hear from you.

Join our team as a Dispensary Agent and be part of a company that values its employees and provides opportunities for growth.

Note:
All positions at our company are paid, including internship positions.


Overview & Objective of Position

The Budtender will be responsible for hosting customers within the TERPS retail space and conducting compliant Adult-Use sales transactions within the designated TERPS retail location.

All Budtenders will attend a 4 hour mandatory RVT class before beginning employment. Consistent cannabis education development and quality customer service are essential responsibilities for all Budtenders.

The Budtender role is expected to be a highly motivated and self-driven sales representative to assist with developing innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.

Upon completion of the training course, Budtenders will be able to assist customers on the sales floor and execute cannabis transactions from start to finish.

They will be expected to verify customer ID cards, communicate the menu offerings, answer questions regarding cannabis product information, safe consumption and general use.

Cash handling skills as well as developing an understanding of Massachusetts state Adult-Use rules and regulations will be a daily responsibility.

In addition to compliance related policies and expectations, it is the Budtenders responsibility to consistently increase individual sales and Average Ticket Prices.

The role and responsibilities of all Budtenders will be overseen by the dispensary Leadership Team.


Primary Tasks and Responsibilities

• Complete 8 hours of annual training via the TERPS training courses and RVT
• Execute and communicate safe cannabis handling and storage practices
• Understand the importance of proper identification, general confidentiality and privacy
• Practice proper antidiversion tactics
• Maintain correct cannabis product inventory and pointofsale records
• Retain and continue to develop a superior knowledge base of the products we carry within the dispensary daily
• Maintain and close out a daily cash drawer with little to no discrepancies
• Maintain heightened cleanliness throughout the dispensary/ understand the importance of personal hygiene while present at work
• Ability to thrive as an individual employee but also work cohesively within the team environment in regards to team sales goals and individual sales goals
• Develop and consistently increase cross selling and upselling opportunities
• Maintain a friendly, positive and informative demeanor while interacting with customers
• Provide above and beyond customer service for all TERPS patrons
• Superb interpersonal skills, including the ability to quickly build rapport with both customers
• Understand and promote company programs
• Participate in scheduled company representation opportunities; pop ups, cannabis events, 21+ events, etc. This also includes roles within the dispensary such as; greeting, order fulfillment, labeling assistance, etc.
• Maintain an orderly appearance across the sales floor, participate in floor sets when scheduled
• Any additional tasks that are requested by dispensary management related to customer service, cleaning, organization, team collaboration, etc.

Qualifications

• At least 21 years of age and legally authorized to work in the US
• Ability to pass a required CORI background check
• Ability to adapt to frequent and essential business changes
• Ability to quickly learn procedures and acquire cannabis product kn