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    Credit & Collections Manager - Richmond, United States - KSB SE and Co KGaA

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    Description

    KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success.

    People. Passion. Performance. It is these three success factors that make KSB the company it is today.

    At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

    Position Title: Credit & Collections Manager

    Reports To: Vice President - Finance

    Position Summary:

    Leads and manages the Accounts Receivable, Credit and Collections policies and procedures of KSB, Inc. which will encompass credit evaluation, risk management, collections and dispute resolution, relationship management, and compliance and reporting. Leads and develops the associates in the Accounts Receivable, Credit and Collections areas in a way that models the values of the organization. Serves as a key business partner who facilitates the revenue growth of company while balancing the credit management needs of the organization.

    Knowledge, Skills and Abilities:

    • Strong knowledge of credit risk assessment, financial analysis, and credit evaluation techniques.
    • Knowledge of relevant laws, regulations and compliance requirements. Knowledge of liens, UCC process and bond claims on public construction.
    • Ability to understand and analyze D&B, Experian, Equifax and NACM credit reports.
    • Strong communication and interpersonal skills.
    • Excellent analytical and problem-solving skills.
    • Ability to manage time effectively to meet various deadlines.
    • Basic knowledge of accounting process, including controls and verification procedures.
    • Strong computer skills-Excel, Word, Outlook.
    Tasks / Responsibilities:
    • Lead, develop and administer all cash application, billing and customer adjustment policies and procedures and oversight of the Accounts Receivable function.
    • Lead and develop Accounts Receivable associate(s).
    • Develop and implement credit risk management strategies and policies.
    • Manage and improve a speedy but thorough credit approval process to facilitate sales growth.
    • Assess the creditworthiness of new and existing customers by analyzing financial statements, credit reports and other relevant information.
    • Monitor and review customer credit accounts regularly to identify potential risks or opportunities for credit limit adjustments.
    • Identify trends and patterns related to credit risk and provide recommendations for mitigating potential risks.
    • Develop and maintain effective working relationships with external business partners including customers, attorneys, collection agencies, credit bureaus, etc
    • Communicate with customers to resolve payment issues, negotiate payment plans, and resolve disputes.
    • Apply technology to improve our credit communications and customer payment process.
    • Collaborate with business partners across the organization to achieve organizational goals.
    • Provide business leaders key metrics to support effective credit and collections for the organization.
    • Support the financial statement audit and other key initiatives for the Finance department.
    Education / Experience:
    • Bachelor's degree in finance, accounting or a related field
    • Minimum of 5 years leadership experience in Accounts Receivable, Billing, Credit or Accounting
    EOE/M/F/D/V Drug Free Environment

    KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.


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