- A good communicator, with the ability to build strong professional relationships and empathize with peoples needs (Ideally 1+ years of customer service experience)
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic, and able to adapt to fast-changing situations
- Experience and confidence using MS Office and other basic IT equipment
- Legally eligible to work in the Country you are applying within and at least 18 years old
- Work life balance(no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- 12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
- Competitive RRSP Program, with a Company match
- Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
- A quarterly bonus plan program, plus an hourly rate of$20.00
- A bright and inspiring work environment
- Training and development opportunities aligned with great career path opportunities
- A professional workplace community (business casual attire required)
- CDN-Community Associate job description
- Physical Requirements for Regus Field
-
Richmond Behavioral Health Authority Richmond, United StatesThe **Richmond Behavioral Health Authorit**y is looking for a dynamic and organized **Office Associate III** to join our **PACT Team**. This position will perform difficult administrative support work answering telephones and greeting visitors, assisting clients, providing genera ...
-
Community Development Associate
3 weeks ago
Henrico County Virginia Richmond, United StatesGeneral Statement of Duties · Closing Date:This position closes on Monday, May 20, 2024. · Associate roles are pipeline positions geared toward enrolled junior and senior level college students who intend to pursue a post-graduation career with Henrico County. Assignments compl ...
-
Associate Community Organizer
6 days ago
Spelman College Richmond, United StatesThe Direct Action & Research Training Center · Are you angry about the injustices your community faces? Do you want to learn how to build the people power necessary to fight those injustices and make real, local change? As a community organizer with RISC, you'll learn how to bri ...
-
Associate Community Organizer
2 weeks ago
The DART Center Richmond, United StatesAre you angry about the injustices your community faces? Do you want to learn how to build the people power necessary to fight those injustices and make real, local change? As a community organizer with RISC, you'll learn how to bring together our area's diverse faith community t ...
-
Associate Community Organizer
2 weeks ago
The DART Center Richmond, United StatesAre you angry about the injustices your community faces? Do you want to learn how to build the people power necessary to fight those injustices and make real, local change? As a community organizer with RISC, you'll learn how to bring together our area's diverse faith community t ...
-
Associate Community Organizer
2 weeks ago
The DART Center Richmond, United StatesJob Description · Job DescriptionAre you angry about the injustices your community faces? Do you want to learn how to build the people power necessary to fight those injustices and make real, local change? As a community organizer with RISC, you'll learn how to bring together our ...
-
Associate Director for Community Outreach
1 week ago
State of Virginia Richmond, United StatesMission or Goal of Unit: · VCU Massey Comprehensive Cancer Center has a mission to reduce the states cancer burden for all Virginians by addressing the confluence between biological, social and policy drivers through high impact, cutting edge research, person centered care across ...
-
Associate Director for Community Outreach
3 weeks ago
Virginia Department of Transportation Richmond, United StatesMission or Goal of Unit: · VCU Massey Comprehensive Cancer Center has a mission to reduce the states cancer burden for all Virginians by addressing the confluence between biological, social and policy drivers through high impact, cutting edge research, person centered care acros ...
-
Entry Level Community Outreach Associate
3 weeks ago
OED Solutions Richmond, United StatesJoin our team as an Entry-Level Community Outreach Associate and become an integral part of making a positive impact in our community. We're dedicated to fostering connections, raising awareness, and driving meaningful change. · Responsibilities: · Engage with community members ...
-
Entry Level Community Outreach Associate
1 week ago
OED Solutions Richmond, United StatesJoin our team as an Entry-Level Community Outreach Associate and become an integral part of making a positive impact in our community. We're dedicated to fostering connections, raising awareness, and driving meaningful change. · Responsibilities: · Engage with community members ...
-
Community Outreach Associate Entry Level
3 weeks ago
OED Richmond, United StatesWe are currently seeking a Community Outreach Associate to join our event marketing firm. In this role, you will be responsible for engaging with local communities to promote our events and initiatives. If you are passionate about community engagement, enthusiastic about our comp ...
-
Community Relations Associate Entry Level
2 weeks ago
OED Richmond, United States Full timeWe are currently seeking a motivated individual to join our event marketing firm as a Community Relations Associate. In this role, you will be responsible for fostering positive relationships with local communities and promoting our events. If you are passionate about community e ...
-
Community Development Associate
3 weeks ago
Henrico County Virginia Henrico, United StatesGeneral Statement of Duties · Closing Date:This position closes on Monday, May 20, 2024. · Associate roles are pipeline positions geared toward enrolled junior and senior level college students who intend to pursue a post-graduation career with Henrico County. Assignments compl ...
-
Store Lead
2 weeks ago
Walmart Richmond, United States**Position Summary...** · **What you'll do...** · Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent · customer service (for example, tour to teach); ensuring customer needs, complaints, and is ...
-
Store Lead
2 weeks ago
Walmart Richmond, United States**Position Summary...** · **What you'll do...** · Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent · customer service (for example, tour to teach); ensuring customer needs, complaints, and is ...
-
Asl - Guest Engagement
2 weeks ago
Altar'd State Richmond, United StatesWho Are We? · Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the ...
-
Personal Shopper Lead
2 weeks ago
Sam's Club Richmond, United States**Position Summary...** · **What you'll do...** · Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and · feedback; training associates on processes and procedures; providing direction a ...
-
Benefits and Wellness Specialist
2 weeks ago
Shamin Hotels Corporate Richmond, United StatesThe Shamin Hotels People Team is looking for a Benefits & Wellness Specialist · Are you someone who values teamwork, takes ownership of your role, and is passionate about serving a team with warmth and hospitality? We invite you to join our team · **Why Should You Work for Shamin ...
-
Warehouse Worker
2 weeks ago
Penske Truck Leasing Richmond, United States Full timeWhy is Penske Logistics for you? · • $ Retention Bonus after 90 days of employment · • Shift Premium · • Paid Time Off · • Medical Insurance · • Dental Insurance · • Vision Insurance · • Life Insurance · • 401K · • $125 Boot allowance after 90-days of employment · • Associate Ref ...
-
Lead Worker Commercial Services
2 weeks ago
GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC Richmond, United States**Purpose** · We believe that work is a foundation for empowering individuals, strengthening families, and building prosperous communities. · **Mission** · Our mission is changing lives...helping people help themselves through the power of work.? · **Core Values** · Innovation, ? ...
Community Associate - Richmond, United States - IWG
Description
Community Associate
BC, Richmond
The world of work is changingshort commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work
At IWG, we are leading the way. Weve built the worlds largest workspace network so that our customerscan work from wherever, and however, they want in over 120 countries across the globe
Join us and help us bring more freedom to people and businesses, while expanding our network. Youll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Associate, youll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customersso that your customers can focus on running their business.
A typical day at IWG
You arrive a few minutes before your centre opens to make sure everything is ready and check theres nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and show her where to find a great cup of coffee. Youre off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
Its time for a quick coffee break, relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And thats lunch.
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say its too hot in their office, no problem you are on it and open a ticket in our service portal.
Youve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
Early afternoon, you sit down with the Community Manager to discuss the organization of next weeks networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next weeks networking event then you head back to finish putting up your posters.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everythings nice and tidy, its time to head home.
About you
Were looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
What we offer
On top of a competitive total compensation package, youll enjoy:
Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at or at if you require accommodation at any time during your employment with Regus/Spaces.
Community Associate professionals in Richmond
-
Emily Rose Cumiskey
Graphic Design- Barista - Food Service Management
-
Haley Gladden
University of Richmond Graduate