Jobs
>
Manhattan

    Call Center Associate - Manhattan, United States - Landmark Bancorp

    Default job background
    Description
    Job Details

    Job Location
    Manhattan Main - Manhattan, KS

    Position Type
    Full-Time/Part-Time

    Education Level
    None

    Salary Range
    $ $17.00 Hourly

    Travel Percentage
    Negligible

    Job Shift
    Day Shift; rotating Saturday Mornings

    Job Category
    Operations / Administration

    Description

    POSITION SUMMARY

    Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic about assisting customers in various capacities. Care Representatives will be expected to quickly identify issues and formulate solutions to achieve satisfaction while also generating sale leads. Responsibilities include actively listen and communicate with customers, answering questions and concerns via phone call or email (in-bound only), building and maintaining relationships with new and existing customers, and promoting the bank image in the local community. Professional appearance is required.

    MINIMUM REQUIREMENTS
    • Maintain a high degree of discretion and confidentiality.
    • Skills necessary to work independently within a team setting, including detail-oriented, and organizational and multi-tasking skills
    • Advance communication and customer service skills, professional phone and email etiquette a must
    • Moderate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)
    • Bi-lingual with English and Spanish is preferred.
    Qualifications

    ESSENTIAL FUNCTIONS
    • Must provide all customers and non-customers with excellent customer service, including answering all forms of communication in a professional, positive, and welcoming demeanor.
    • Must be able to respond knowledgeably to questions about all products and services offered by the bank.
    • Develops and maintains relationships with all customers and bank associates.
    • Addressing customers' questions and concerns via email or over the phone, including unauthorized disputes, issue stop payments, basic account and debit card maintenance fixing errors as required, order checks, accept loan payments, assist in identifying transactions and balancing of customer accounts, and offer support with On-line banking services.
    • Serve as a liaison between customer and bank operations, including a basic understanding of all bank department responsibilities to adequately relay customer questions and concerns to proper bank operation department(s) when needed.
    • Have a working knowledge of current government rules and regulations, as well as all internal controls and procedures
    • Attend Daily Huddles, leading as assigned, and Hoopla events.
    • Manages work through the utilization of the Quarterly Job Progress Plan.
    • Utilize the Simple Sales Process, including role play, completing Weekly Checklist, and including names on Cross Sales Sheets.
    • Represent the bank well in the community and on Social Media
    • Performs other duties and projects as assigned
    PHYSICAL DEMANDS
    • The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job the employee is frequently required to sit for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to walk. Visual ability to view a computer screen for long periods of time is required.
    • The employee must occasionally lift and/or move up to 25 pounds.

  • Landmark National Bank

    Call Center Associate

    3 weeks ago


    Landmark National Bank Manhattan, United States

    Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic about assisting customers in various capacities. Care Representatives will be expected to quickly identify issues and Call Center, Associate, Custo ...

  • Kansas Employer

    Call Center Associate

    3 weeks ago


    Kansas Employer Manhattan, United States

    This job was posted by : For more information, please see: POSITION SUMMARY · Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic about assisting customers in various capacities. Care Representativ ...

  • Landmark Bancorp Inc.

    Call Center Associate

    2 weeks ago


    Landmark Bancorp Inc. Manhattan, United States

    POSITION SUMMARY · Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic... · ESSENTIAL FUNCTIONS · Must provide all customers and non-customers with excellent customer service, including answering all ...


  • Edward Jones Manhattan, United States Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. · At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the c ...

  • Ascension

    RN Registered Nurse

    2 days ago


    Ascension Manhattan, United States Full time

    Details · Sign-on bonus: $10,000 with 1+ years experience · Department: Surgery Department · Schedule: Full time Day shift, M-Friday, four 10 hour shifts, 6:30-5:00, able to take call after hours, weekends and holidays. · Hospital: Ascension Via Christi · Location: Manhattan, Kan ...

  • Ascension

    RN Registered Nurse

    2 days ago


    Ascension Manhattan, United States Full time

    Details · Sign-on bonus: Up to $15,000 · Department: Acute Rehab Unit · Schedule: Full time, 36 hrs/week, three 12 hour night shifts, 6:30 pm - 7 am, every third weekend, rotating holidays. · Hospital: Ascension Via Christi · Location: Manhattan, Kansas · Benefits · Paid time off ...


  • Ascension Manhattan, United States Full time

    Details · Sign-on bonus: $5,000 · Department: Cath Lab · Schedule: Full time Day shift, Monday-Friday 7:30-1600, able to switch to 4x10s · Hospital: Ascension Via Christi · Location: Manhattan, Kansas · Benefits · Paid time off (PTO) · Various health insurance options & wellness ...


  • Ascension Manhattan, United States Full time

    Details · Sign-on bonus: Up to $10,000 with 2+ years of experience · Department: Medical/Surgical · Schedule: Full Time, 36 hours weekly, 6:30am - 7:00pm 3 days per week including every 3rd weekend, rotating holidays · Hospital: Ascension Via Christi Manhattan · Location: Manhatt ...


  • Ascension Manhattan, United States Full time

    Details · Sign-on bonus: Up to $10,000 with 2+ experience · Department: Diagnostic Radiology · Schedule: Full Time, 40 hours weekly, Day shift with the potential off a weekend rotation, shifts could range between 8, 10, or 12 hours shifts to meet needs of department and candidate ...


  • Ascension Manhattan, United States Full time

    Details · Sign-on bonus: $7000 · Department: Interventional Radiology · Schedule: Full time Day shift, · Monday-Friday 7:30a-4:00p, may have to stay late to finish echoes. Option to pick up call on weekends. · Hospital: Ascension Via Christi · Location: Manhattan, Kansas · Benefi ...

  • Ascension

    MRI Technologist

    5 days ago


    Ascension Manhattan, United States

    DetailsDepartment: Magnetic Resonance · Schedule: PRN Varied Shifts · Hospital: Ascension Via Christi · Location: Manhattan, Kansas · Benefits Paid time off (PTO) · Various health insurance options & wellness plans · Retirement benefits including employer match plans · Long-te ...


  • KinderCare Education Manhattan, United States

    · Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and ch ...

  • Ascension

    RN Registered Nurse

    4 days ago


    Ascension Manhattan, United States Full time

    Details · Department: Pain Clinic · Schedule: Full time Day shift, M-F no weekends · Hospital: Ascension Via Christi · Location: Manhattan, Kansas · Benefits · Paid time off (PTO) · Various health insurance options & wellness plans · Retirement benefits including employer match p ...

  • Ascension

    RN Registered Nurse

    4 days ago


    Ascension Manhattan, United States Full time

    Details · Sign-on bonus: $10,000 with 1+ years of experience · Department: Surgery Care · Schedule: Full time Day shift, · Full time Day shift, M-Friday, four 10 hour shifts, 6:30a-5:00p, able to take call after hours, weekends and holidays. · Hospital: Ascension Via Christi · Lo ...

  • Kansas State University

    Research Associate

    2 weeks ago


    Kansas State University Manhattan, United States

    The Wheat Genetic Resource Center (WGRC) in the department of Plant Pathology at Kansas State University is seeking a Computational Biologist or Bioinformatics Scientist. The successful candidate will join a vibrant team of researchers investigating Research Associate, Research, ...


  • Ascension Manhattan, United States

    Job Description · DetailsDepartment: Women Care · Schedule: PRN Night shift · Hospital: Ascension Via Christi · Location: Manhattan, Kansas · Benefits Paid time off (PTO) · Various health insurance options & wellness plans · Retirement benefits including employer match plans · ...


  • Kansas State University Manhattan, United States

    Child Development Lead Teacher · Department: Center for Child Development · Job no: 516757 · Employment type: Staff Full Time (Unclassified - Term) · Location: Manhattan, Kansas · Worksite: On-site requirement · Categories: Child Development · Pay Grade: 05A · About This Role: · ...


  • Landmark Bancorp Manhattan, United States

    Job DetailsJob LocationManhattan Main - Manhattan, KSPosition TypeFull TimeEducation LevelHigh School DegreeSalary Range$ $25.00 HourlyTravel PercentageNegligibleJob ShiftDayJob CategoryOperations / AdministrationDescriptionPOSITION SUMMARYConsistently delivers the Landmark Natio ...


  • Edward Jones Manhattan, United States

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch O ...


  • Kansas State University Manhattan, United States

    · Vet Nurse-Small Animal ICU · Department: Veterinary Health Center · Job no: · Employment type: Staff Full Time (USS) · Location: Manhattan, Kansas · Worksite: On-site requirement · Categories: Veterinary Medicine · Pay Grade: 07A · About This Role: · The Veterinary He ...