- Recommend, design, and execute an array of quantitative and qualitative research projects. Includes planning through analysis, storytelling, and presentation; Able to align the insights or findings with the audience
- Understanding of qualitative, quantitative, user-centered design methodologies, and mixed methods
- Proactively recommend new and innovative ways to enhance the research process that may include reporting, presentations, and artifacts
- Ability to conduct end-to-end research with little or no supervision
- Present findings and actionable insights to stakeholders that include senior-level leadership within the credit union
- Engage directly with users to gain a deep understanding of their goals, validate designs, conduct quick rounds of usability testing, incorporate insights into the design thinking process
- Develop timelines for research projects and other related-operational duties
- Assist with mapping customer journeys, visualizing concepts through storyboards, user workflows, building intuitive interactions, and rapid prototyping
- Iterate and evolve the way we design for and learn from our end users.
- Partner with leadership to generate new ideas and bring them to market
- Help stakeholders understand best practices and approaches for user research
- Perform other duties as assigned.
- Bachelor's degree in UX, HCI (psychology/cognitive science), marketing, research, or related field: Masters degree is strongly preferred
- 5 years of industry experience in a user research, customer experience, or market research role; preferably in Fintech or banking
- Experience conducting complex research at scale including qualitative interviews, surveys, ethnographic field research, A/B testing, concept testing, diary studies, and usability evaluation
- Proven qualitative user research experience (user interviews, moderated user testing, etc.) and discovery techniques.
- Familiarity with human-centered interaction design
- Excellent interpersonal and communication skills demonstrated ability to work with and through team members.
- Independent, self-starter
- Problem-solving skills Determine what problems users are experiencing and recognize potential user problems and brainstorm action steps to solve them.
- Analytical thinking mindset Able to interpret data to identify patterns and solutions, read and develop user and market research findings using logical and scientific reasoning. Advanced understanding of Excel and data analysis.
- Ability to translate information into actionable insights and compellingly communicate ideas.
- Curious, disciplined, with a mindset toward learning and growth. Deeply interested in their work. Enjoy learning about the perspectives of others in the field.
- Attention to detail
- Time and organizational management skills
- Ability to work on projects that are ambiguous
- Understanding of common software project management and agile development
- Experience with usability testing and research tools such as UserTesting, dscout, Maze, Alchemer, Qualtrics
- Experience using statistical methods, data analysis, and data visualization (i.e., Excel, SPSS, R, Python)
- Understanding of the Design Thinking process
-
Team lead software development vehicles
2 weeks ago
NovaWorks Solutions Park City, United StatesAs a subsidiary of DB Engineering & Consulting, we are part of one of the largest engineering service providers in Germany and belong to the internationally operating DB E.C.O. Group. With our modern and knowledge-based teams, we are technology partners for renowned companies in ...
-
Dental Assistant-GD
1 week ago
Gentle Dental Lenexa, United States Full timeAt Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...
-
Catering Lead
2 weeks ago
Panera Bread Lenexa, United States Full timeOur Panera cafes are upscale, friendly cafes which feature freshly baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads and sandwiches, resulting in a grea ...
-
Replenishment Lead
1 week ago
US Foods Lenexa, United StatesARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. · Join Our Community of Food People · The Replenishment Lead role sits in the Replenishment Buying organization and is stationed at the Market level. Run supporting operations for ...
-
Replenishment Lead
2 weeks ago
US Foods Lenexa, KS, United StatesARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People The Replenishment Lead role sits in the Replenishment Buying organization and is stationed at the Market level. Run supporting operations for Rep ...
-
Catering Lead
3 weeks ago
Panera Bread Lenexa, United StatesPanera Bread West 87th Street [Restaurant Server / Team Member] As a Catering Lead at Panera Bread, you'll: Demonstrate a thorough knowledge and understanding of the Panera menu; Ensure great food is delivered timely and accurately; Know the needs of customers and provide appropr ...
-
Distribution Lead
2 weeks ago
Systemair Lenexa, United StatesAt Systemair, we have a passion for indoor air quality. We are constantly striving to provide ventilation solutions that improve health and productivity in an energy-efficient and sustainable manner. Innovation is in our DNA, and we continue to grow in terms of capabilities, prod ...
-
Custodian Lead
1 day ago
Olathe Public Schools Lenexa, United StatesJob Description · HOURS OF WORK: 8 Hour Daily/247 Calendar Days Yearly · STATUS: Classified - Non-Exempt, Full Time · POSITION SUMMARY: This position is responsible for maintaining and protecting the assigned district building. This position is expected to maintain the external ...
-
Custodian Lead
1 week ago
Olathe Public Schools Lenexa, United StatesJob DescriptionHOURS OF WORK: 8 Hour Daily/247 Calendar Days Yearly STATUS: Classified - Non-Exempt, Full Time POSITION SUMMARY: This position is responsible for maintaining and protecting the assigned district building. This position is expected to maintain the external and inte ...
-
Embroidery Lead
2 weeks ago
Hanesbrands Inc. Lenexa, United StatesThis job was posted by : For more information, please see: Overview: · This position\'s main functions are to provide leadership to Embroidery and Twill associates by seeking the most efficient ways to obtain high production rates without sacrificing quality and to promote an e ...
-
Laborer/Lead
2 weeks ago
Trinity Homes And Exteriors LLC Lenexa, United StatesJob Description · Job DescriptionResidential Remodeling and construction specializing in home improvements such as bath, kitchen and basement remodels. Qualified candidate will have experience in Residential construction. Experience is not required, we would love to train you Fun ...
-
Lead Technician
1 day ago
Polymaker LLC Missouri City, United States**Full Job Description - Maintenance Technician - Night Shift** · **LOCATION** · **Missouri City, TX (Greater Houston Region)** · **COMPANY BACKGROUND** · The 3D printing industry is one of the most exciting and fastest-growing industries in the world today and Polymaker is part ...
-
Lead Math Instructor
2 weeks ago
Mathnasium (ID: 6206301) Missouri City, United States**Who We Are**: · Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it. · Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands- ...
-
Lead Estimator
3 weeks ago
Kiewit Lenexa, United StatesRequisition ID: · Job Level: Mid Level · Home District/Group: Kiewit Power Constructors District · Department: Estimating · Market: Power · Employment Type: Full Time · Position Overview · As an Estimating Lead, you will prepare, review and present estimates for projects in ...
-
Mechanical Commissioning Lead
5 days ago
Kiewit Corporation Lenexa, United StatesThe Commissioning Mechanical Lead will report directly to the Commissioning Manager. Promote and provide leadership for Safety. Direct and coordinate the daily activities of SU Mechanical and construction craft. Assume direct responsibility of all me Mechanical, Engineer, Lead, P ...
-
SQL Development Lead
2 weeks ago
GROM Associates, Inc. Lenexa, United StatesJob Title: SQL Development Lead · Location: Lenexa, KS · Start Date: ASAP · Duration: 3 month Contract to Hire for Permanent Position · Description: · GROM's direct customer is seeking a SQL lead consultant with 9+ years of experience for an immediate contract opportunity. The in ...
-
Mechanical Commissioning Lead
4 days ago
Kiewit Lenexa, United StatesRequisition ID: · Job Level: Senior Level · Home District/Group: Kiewit Power Engineering · Department: Commissioning · Market: Power · Employment Type: Full Time · Position Overview · The Commissioning Mechanical Lead will report directly to the Commissioning Manager. Prom ...
-
Lead Substation Designer
2 weeks ago
Kiewit Corporation Lenexa, United StatesWe are currently looking for a motivated Substation Designer/ Drafter to join our growing Substation and Transmission Line Design team in Lenexa, KS. As part of the team of highly specialist design professional, you will support variety of substation Designer, Delivery, Power, De ...
-
Lead Mechanical Designer
1 week ago
Henderson Engineers Lenexa, United StatesSo, what will you be doing all day? You would join us as a Lead Mechanical Designer working on things like... · Prepares or directs the preparation of simple to complex design documents, system layouts, detailed drawings, schematics and specifications. · Leads project and design ...
-
lead services attendant
5 days ago
Pearl River Resort Geyser Falls - Choctaw, United StatesResponsible for ensuring effective performance of Park Services Attendants. Providing friendly and helpful service to guest. Ensuring the park is clean, sanitary and aesthetically pleasing for the guests. Responsible for greeting customers in a courteous, friendly manner, and dis ...
Lead UX - Lenexa, United States - CommunityAmerica Credit Union
Description
Summary:
CommunityAmerica is looking for a Lead UX & Market Researcher to help drive the customer research process and design user experiences for our marketing and digital applications. Youll play a key role in helping improve existing offerings, coming up with ideas for new products, experiences, and initiatives, and iterating on early-stage pilots. The Lead UX & Market Researcher will manage end-to-end research from ideation to delivering insights.
The position requires a user-centered and data-informed approach focused on understanding our customers, generating great ideas, and validating those ideas to create products, services and improve existing processes that delight users. Strong skills in communication and relationship building across all organizational levels are part of the success of this role. We use both quantitative and qualitative data to inform our design decisions and deliver experiences that deliver financial well-being for our members. To realize this vision, you will work collaboratively with product managers, engineers, agencies, leadership, and other stakeholders throughout the development lifecycle.
Duties & Responsibilities:Education and Experience:
Knowledge, Skills, and Abilities:
Preferred Knowledge, Skills, and Abilities: