Front Desk Receptionist/patient Care Coordinator - Hillsborough, United States - Hillsborough Prime Dental

Description

'''Duties'''

• Greet and welcome patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and provide information to callers
• Verify patient insurance coverage and collect necessary information for billing purposesResponsible for Collections and managing Account receivables.
• Maintain patient records and ensure accuracy of medical information
• Follow HIPAA guidelines to protect patient confidentiality
• Handle patient inquiries and provide excellent customer service
• Manage front desk operations, including handling mail, filing, and other administrative tasks

'''Experience'''

• Previous experience in a medical or dental office setting is preferred
• Familiarity with patient service and front desk operations is a plus
• Proficiency in using dental software systems is desirable
• Knowledge of medical records management and understanding of HIPAA regulations is preferred.
• Strong communication skills and ability to interact with patients, staff, and healthcare providers
• Ability to multitask, prioritize tasks, and work efficiently.
• Experience with phone systems and handling high call volumes is beneficial

Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.


Pay:
$ $25.00 per hour

Expected hours: 30 per week


Schedule:

• Monday to Friday

Work Location:
In person