Bilingual Case Manager, Immigrant Families - Brooklyn, United States - Good Shepherd Services

Good Shepherd Services

Verified Company

Brooklyn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Us:

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success.

At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take.

Voted one of the top 100 places to work in NYC by Crain's New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits.

Join our team and help make a difference

Benefits:

For Full Time Employees Benefits/Perks:

Tuition Assistance Program
Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
Healthcare Plans (Medical, Dental, Vision, and Pet Care)
403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)
Employees hired in this position will be able to work remotely one day a week based on program needs.

Overview:

The Comprehensive Services for Immigrant Families (CSIF) Case Manager provides benefits counseling, advocacy, and service planning for recent immigrant individuals and families, and organizes educational and advocacy workshops of interest with content area experts to address the array of issues impacting recent immigrant families in the East New York neighborhood of Brooklyn.

The CSIF Case Manager must be able to work independently and take initiative to expand The Comprehensive Services for Immigrant Families program.

Reports To:
SENIOR PROGRAM DIRECTOR, Community Benefits Assistance Program (CBAP)

Location:876 Schenck Avenue, Brooklyn, New York 11207

Hours:35
Hours/Week; Non-Exempt, (4 days on site, 1 day remote each week
) / occasional evening and weekend hours

Salary:
$45,000-$53,000/year + full time employee benefits**
Major Duties:Direct Services:

Enroll 50 participants in the CSIF program.
Lead and manage 50 cases independently.
Achieve 40 selfadvocacy goals/outcomes.
Conduct timely intake, orientation, and assessment of all CSIF participants in order to develop service plans to help their families gain confidence, selfsufficiency, and greater connection to their community.
Provide advocacy, outreach, and referrals to entitlement agencies, social service providers, and other programs on behalf of program participants.
Perform related crisis intervention activities and escort participants to appointments as needed.
Develop ISP plan with short

- and long-term goals for participants enrolled in the CSIF program.

Develop selfadvocacy goals with participants enrolled in the CSIF program.
Followups: biweekly followup required in the program

Outreach:

Conduct outreach in the community to promote the CSIF program and recruit new participants.

Workshops:

Develop, schedule, and implement frequent educational and selfadvocacy workshops and webinars for participants around selected topics of interest to recent immigrant families, liaising with content area experts who will deliver the workshop information.
Recruit and retain expert workshop presenters as well as interested workshop participants to achieve maximum utilization.
Schedule 35 monthly workshops in topics suck as: Immigration, housing, financial literacy, job readiness, Worker's rights.

Collaborations:

Develop partnership with local communitybased and city agencies to connect participants to needed services.

Database-data entry:

Use required tracking and reporting databases in order to document services provided, outcomes, and submit proof of goal achievement.
Provide program updates at DYCD and internal meetings.
Maintain attendance and participation records and upload these into required databases in order to satisfy funder mandates.
Compile data and complete statistical and written reports as needed.
Prepare for audits quarterly
Perform other duties as assigned.

Qualifications:

Bachelor's degree in relevant field required or completion of the Family Development Credential (FDC) Program within the first 6 months of employment.
Counseling credential preferred
At least three years of case management experience in a communitybased setting preferred.
Bilingual English/Spanish required.
Must have good written and verbal communication skills.
Must be based in Brooklyn or willing to travel to Brooklyn at least 4 days a week.
Must be able to work evenings (specifically between 68 PM on week nights) at least 3 times a month and occasional Saturdays.
Must have a commitment to work from a strengthbased and youth and family development perspective.

Additional Information:
Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up