Receptionist - Watsonville, United States - GO KIDS INC

GO KIDS INC

Verified Company

Watsonville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Full-time position, Monday - Friday, 8 am - 5 pm. Non-Exempt, $ $24.50 per hour.

SUMMARY:

Complete receptionist duties and responsibilities to support management at Watsonville and the Family Service and Child Care Network.

Ensures that overall front office is smooth, efficient, and orderly in accordance with established quality standards, teamwork, client service standards and work procedures set by Go Kids, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following as well as other duties and responsibilities that may be assigned.

I. RECEPTIONIST/CLERICAL

Professionally answer phones, take messages, give appropriate message and/or route to the correct individual.
Welcomes visitors, employees and clients doing business with Go Kids at front office area, and route to the correct individual.
Identify those calls requiring detailed information and transfer to the appropriate individual
Ensures knowledge of staff movements in and out of the organization.
Collect tuition monthly via checks, money orders or the processing credit card payments and provides receipts.
Maintain billing log for site supervisor. Maintain tuition binder.
Manage mail system. Open, sort and route mail daily.
Provide support to office staff in administration office.
Receive, and route all childcare inquiry calls from 1800 number to appropriate child wait list.
Provide administrative assistance and perform data processing such as translation of documents, typing letters, memoranda's, and other materials from rough draft, duplicated copies or notes for Program staff.
Perform light housekeeping chores in the main lobby as needed.
Conduct self in a manner that reflects credit on Go Kids, Inc. and encourages others to do the same.

Requirements:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

Must be wellorganized, creative, independent and selfmotivated, enthusiastic, dependable, detail oriented, flexible in scheduling and prioritization, and driven by excellence.
Must possess excellent telephone communication skills and strong interpersonal skills to establish and maintain effective business relationships; demonstrated ability to communicate in situations requiring tact and poise; Skilled in confidentiality and discretion.
Must be able to adjust tasks and focus with composure, in accordance with changing deadlines and priorities.
Must be able to complete tasks and meet deadlines
Must present a neat, professional appearance.
Working knowledge of childcare, a plus.
Must be computer literate, with a working knowledge of efficient filing systems, office machines and equipment.
Requires a good sense of humor and belief in working as a professional, cohesive team member.
Establishes and maintains effective channels of communication and a professional relationship with management, coworkers, and clients.
Uses equipment and materials in a safe and acceptable manner, follows established safety procedures, uses appropriate safeguards and observes common sense rules of safety in all onthejob activities.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED). Some college credits preferred.
One to three (13) years related experience and/or training or equivalent combination of education and experience.
Computer literacy on PC in word processing and spreadsheets. Ability to type 45 wpm.

LANGUAGE SKILLS:

Ability to read, analyze and interpret general business periodicals and government regulations.
Ability to write reports, business correspondence, and procedures with conformance to the prescribed style and format.
Ability to effectively present information and respond to questions from government entities.
Ability to comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Possesses good people and phone skills and is detail oriented.
Must be bilingual/biliterate in English/Spanish

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS and

WORK ENVIRONMENT:

physical demands and work environment characteristics described here are representative of those that must be met (or may be encountered) by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.