Service Delivery Manager-1 - Seattle

Only for registered members Seattle, United States

2 weeks ago

Default job background
$142,991 - $214,487 (USD)

Job summary

The Service Delivery Manager (SDM) provides review and direction for vendor activities ensuring that the vendor's performance against agreed-upon service levels agreements (SLAs) and quality metrics meet expectations. This role prioritizes a deep understanding of IT infrastructure and the ability to translate business needs into technical solutions.

Qualifications

  • Bachelor's degree in IT Business Administration related field or equivalent experience.
  • Minimum of 5 years of experience in service delivery management vendor management or equivalent experience.

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