Senior Technical Delivery Manager - Seattle
1 month ago

Job summary
The Senior Technical Delivery Manager owns large-scale Telecom Digital Commerce and Customer Data platforms operating at Tier-1 Telecom scale.Strategic delivery & platform ownership: Own delivery operational accountability of large-scale digital commerce customer data platforms operating at tier telecom scale drive alignment between business strategy product roadmaps platform architecture & delivery execution lead multi-program portfolios w/ shared services complex dependencies& aggressive timelines ensure platforms meet stringent SLAs availability performance security regulatory compliance
Telecom digital commerce leadership: Lead delivery mission critical digital commerce capabilities including customer onboarding acquisition plan device promotion selection real time pricing eligibility checkout payments order orchestration post purchase lifecycle self service ensure seamless omnichannel experiences across web mobile retail care channels partner closely with product business teams enable rapid experimentation maintaining production stability
,Customer information & data experience ecosystems own delivery modernization customer information profiles identity entitlements preferences consent privacy data governance real-time customer state lifecycle data lead data experience platforms power analytics personalization journey insights enable near real-time pipelines event architectures support hyper-personalized experiences at scale
Job description
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