Key Account Manager - Chicago, United States - Dürr Systems Inc
Description
Description
Overview of Essential Duties / Functions:
- Build strong relationships with new and existing customers to drive sales growth
- Develop and implement strategies to grow the Retrofit business
- Ownership of retrofit sales within their territory, forecasting and reporting sales trends in their territory and maximize profitable sales growth
- Effectively communicate customer needs to internal key stakeholders in engineering, customer service, project management, and operations
- Respond to requests for quotes, meeting the quotation deadline established by the customer
- Understand customer's motives, needs and specifications
- Help negotiate contracts in alignment with standard terms and conditions to achieve customer requirements and Dürr business goals
- Demonstrate to customers that they have a strong advocate tied to common goals, along with the positive results they can expect from our business relationship
- Preserve and improve the profit margins for all product and services sold by supporting manufacturing and operations team as needed during project execution
- Provide sales forecast to anticipate upcoming opportunities and aid in production planning via Salesforce CRM
- Facilitate resolution of customer complaints
- Domestic travel required: 2550+%
- Develop working relationships with AE firms to assure DUUS products are understood and specified
- Complete other duties as assigned
Qualifications
Education / Experience:
Bachelor's Degree in Engineering or Business Administration with strong technical sales experience
- A strong technical background and experience interfacing with an Engineering team is preferred
Personal Characteristics:
- Sales results and goal oriented with ability to balance multiple priorities
- High energy level with a strong work ethic, well organized, and possesses strong analytical and reasoning abilities necessary in the art of "closing the deal"
- Must be a team player with ability to work in a diverse group
- Ability to establish credibility and be decisive while developing positive long term relationships with customers, coworkers, and representatives
- Must be a people person with welldeveloped interpersonal skills. An innate ability to get along with diverse personalities; tactful, mature and flexible
- Problem solving skills and abilities with a collaborative approach
- Personal commitment to Environmental, Health and Safety (EHS) principles that aligns with the core value where, "We strive to finish each and every day incident and injury free."
- Dedication to integrity and performing all business transactions with the highest ethical conduct
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