- Provides efficient, accurate and courteous customer service. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, cashes checks, sells travelers checks, etc.
- Maintains updated knowledge of Bank's products and services. Identifies cross sales opportunities and makes referrals in line with established targets.
- Ensures the accuracy of activities. Balances transactions and cash at the end of the day, balances ATM and participates in the branch settlement.
- Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.
- May perform commercial teller transactions including processing coin orders.
- Responsible for adhering to Bank policies and procedures related to regulatory compliance requirements applicable to the job function.
- Performs related and unrelated duties as may be needed.
- Be a student in good standing with their college.
- Maintain a GPA of 3.0 or higher.
- Have a sincere interest in learning more about the banking industry.
- Having a willingness to provide outstanding customer service in all interactions with Bank customers.
- Have successfully completed a background investigation.
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Chelsea Groton Bank Groton, United States Full timeJob Description · Job DescriptionFull Time Customer Solutions Representative (NE-6) · This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether proces ...
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Chelsea Groton Bank Groton, United States Part timeJob Description · Job DescriptionPart Time Customer Solutions Representative (NE-6) · This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether proces ...
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Chelsea Groton Bank Groton, United StatesJob Description · Job DescriptionThis position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether processing day-to-day banking transactions or educating cus ...
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Retail Banking- Teller - Norwich, United States - Chelsea Groton Bank
Description
Job Description
Job DescriptionRetail Banking- Teller - Summer Employment/Intern (NE-4)Serves the public and promotes good customer relations to meet cross selling and servicing objectives. Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.
ELIGIBILITY REQUIREMENTS:
Candidate must:
POSITION REQUIREMENTS: High School diploma or equivalent. Three to six months of successful teller or similar level of customer contact experience. Good customer service, communication, and problem-solving skills. Able to use various types of office equipment, including computer.
SUPERVISORY SCOPE: None
INDEPENDENT ACTION: Performs work within established guidelines and according to specific procedures. Refers problems to immediate supervisor.
COMPLIANCE: Responsible for adhering to bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to Bank Secrecy Act, Anti-Money Laundering and Fair Lending.
Floating Teller
ADDITIONAL REQUIREMENTS: Same as Teller except must be willing to work in different branch locations for various durations.
