- Proactively engages with customers inside and outside of the branch – informs and educates through various experiences including digital and public presentations – assists with branch events and initiatives, provides efficient, accurate and courteous customer service.
- Proactively engages with community through networking events, branch coordinated events/initiatives and community education. Makes business development calls to area businesses and refers commercial loans and cash management services to business partners.
- Maintains expert knowledge of Bank's products and services. Identifies and actively engages customer in determining needs and goals. Recommends and creates customized solutions - opens and processes all types of consumer and business deposit accounts, consumer, residential, retirement, and small business credit solutions. Participates in business development, onboarding and retention activities. Refers to a business partner as appropriate.
- Able to interview loan applicants objectively, recommend appropriate consumer loan, credit card, equity loan, some residential and small business products based on needs and ability to repay. Follow loans from application to closing efficiently and accurately. Refers to MLO's as appropriate. Earn and then annually satisfy the SAFE MLO testing requirements for NMLS registration.
- Effectively demonstrates small business, technology and residential credit skills for more complex and specialized customer needs.
- Assists with monitoring and evaluating performance in conjunction with Customer Solutions Manager, provides feedback to enhance customer sales and service efforts. Provides input for performance reviews, training milestones, and promotional recommendations.
- Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, check cashing, commercial teller transactions, coin orders, cash advances, traveler's checks, etc.
- Assists customers with account maintenance, CD renewals, address changes, research requests, check ordering, debit card orders, safe deposit access, notary services, and able to effectively demonstrate online banking and mobile banking services.
- Balances transactions and cash at the end of the day, balances ATM and participates in the branch settlement.
- Assists staff in performing duties, as needed, e.g., balancing, account problems, etc. Provides policy overrides on computer system to process transactions.
- Branch safety and soundness responsibilities. Processes vault transactions; orders and ships cash. Verifies all cash transactions. Balances vault and ATM cash and branch.
- Ensures the security of various systems and cash storage. Maintains building keys, security and vault combinations with opening/closing responsibilities. Serves in an on-call capacity for ATM and alarm systems.
- Ensures that transactions are processed accurately and proper documentation completed.
- Promotes the Bank's products and services and maintains an active participation in community affairs.
- Responsible for adhering to bank policies and procedures related to regulatory compliance requirement applicable to job function.
- Performs related and unrelated duties as may be needed.
- A.S. or equivalent; 3 plus years of cash handling, customer service, lending, supervisory, and problem-solving experience required.
- Must demonstrate effective coaching experience and be able to train and motivate Financial Care Professionals.
- Successful completion of the small business, technology, leadership and residential lending training milestones.
- Effective customer service, verbal & written communication, math, problem solving and organizational skills.
- Able to lead by example – effective coaching and mentoring skills essential.
- Tech-savvy – use of and able to demonstrate features of banking technology with customers using a variety of tools.
-
Branch Manager
4 days ago
Sonepar New London, United StatesNorthEast Electrical is a full-service electrical distributor that provides electrical products and services to electrical contractors, Industrial, OEM, Utility, and Institutional customers. The company operates 40 strategically located branches throughout the six New England Sta ...
-
Branch Manager
3 days ago
Sonepar New London, United StatesNorthEast Electrical is a full-service electrical distributor that provides electrical products and services to electrical contractors, Industrial, OEM, Utility, and Institutional customers. The company operates 40 strategically located branches throughout the six New England Sta ...
-
Branch Manager
1 week ago
Community First Credit Union New London, United StatesAs Branch Manager, you'll build relationships with members, while coaching your team to deliver the exceptional service and operational excellence that makes us Community First Credit Union Bring your passion for service and leadership to life on a daily basis: our branches have ...
-
Branch Manager
4 days ago
Sonepar New London, United StatesNorthEast Electrical is a full-service electrical distributor that provides electrical products and services to electrical contractors, Industrial, OEM, Utility, and Institutional customers. The company operates 40 strategically located branches throughout the six New England Sta ...
-
Branch Manager
3 weeks ago
Community First Credit Union New London, United StatesAs Branch Manager, you'll build relationships with members, while coaching your team to deliver the exceptional service and operational excellence that makes us Community First Credit Union Bring your passion for service and leadership to life on a daily basis: our branches have ...
-
Acoustic Master
3 weeks ago
Aurora Innovations New London, United StatesAKUSTIKMEISTER / HÖRGERÄTEAKUSTIKERMEISTERIN (M/W/D) WITH BRANCH MANAGEMENT PREFERRED NEW OPENING LOCATION: 99867 GOTHA ADDITIONAL INFORMATION: TOP POSITION ADDITIONAL BONUSES START: UPON AGREEMENT; AS SOON AS POSSIBLE CLIMATE ACTION For your application, we will plant three tree ...
-
Strategic personnel management
3 weeks ago
FusionWorks New London, United StatesAre you looking for a diverse and interesting role within the field of human resources? · If so, we look forward to getting to know you. · Karina Feustel, Head of Personnel Administration (center) and team · As part of taking over a new branch and restructuring, we are currentl ...
-
Junior Mechanical Estimator
1 week ago
Enerpipe, LLC New London, United StatesTitle: Junior Mechanical Estimator · Location: New London, WI · Division: Enerpipe · Direct Report: Estimating Manager · Summary: · The Mechanical Estimator will be responsible for estimating the costs of industrial construction projects, particularly with an emphasis on industri ...
-
Management Trainee
1 day ago
Enterprise Holdings New London, United States Regular Full timeOverview · Start your career with Enterprise Mobility We're hiring for our respected Management Training Program. · Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career pa ...
-
DevOps Engineer
1 week ago
APN Consulting New London, United StatesDirect Client Requirement · Role: DevOps Engineer (AWS) · Location: Remote · Duration: CTH · Important -- This is a contractual role with the potential to transition to full-time status at the sole discretion of the client. · Overview · As our AWS Cloud DevOps Engineer, you w ...
-
Skillbridge - Military Base Recruiter (Navy)
1 week ago
Orion Talent New London, United States· Are you a transitioning military servicemember seeking a Skillbridge program? Orion Talent has a Skillbridge opening in New London, CT for a Military Base Recruiter. Ideal candidate would have experience from the Navy with a technical rating. · Orion Talent provides best-in-c ...
-
Endpoint Engineer
1 week ago
Saxon Global New London, United StatesEndpoint Engineer in the Greater New Haven Connecticut area. Here are the details: · Position: Endpoint Engineer · Location: TBD · Duration: 5+ Months · Position Description: · In this role you will be a member of the Endpoint Engineering and Public Computing Team. The tea ...
-
Junior Estimator
3 weeks ago
Enerfab New London, United StatesTitle: Junior Estimator · Location: New London, WI · Division: Enerpipe · Direct Report: Estimating Manager · NOTE: This is a permanent placement, full-time, direct hire opportunity. You must reside in the greater Appleton, WI area or within a reasonable commuting distance. ...
-
Customer Service Technician
1 week ago
Agiliti Health, Inc. New London, United StatesJob Description: · Who We Are · Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure ...
-
Developmental Services Worker 2
5 days ago
State of Connecticut New London, United StatesIntroduction · The State of Connecticut, Department of Developmental Services (DDS) - South Region - has one a full-time job opportunity for a Developmental Services Worker 2, at Seaview Apartments located in New London, CT. · Position Highlights:Full-time, 35 hours per week · ...
-
Summer Youth Development Professional
4 days ago
Boys & Girls Clubs of Central and Northern NH New London, United StatesJob Description · Job Description · Summary · Are you motivated to make a difference in the lives of children? Do you have the skills and dedication to join our team at the Boys Girls Club? If so, we invite you to apply ASAP. · If you're looking to find fulfilling, meaningful wo ...
-
materials handler
3 weeks ago
Naval Supply Systems Command New London, United StatesSummary · You will serve as a Materials Handler in the Supply Management Department of NAVSUP FLEET LOGISTICS CENTER NORFOLK. · This job is open to The public · U.S. Citizens, Nationals or those who owe allegiance to the U.S. · Clarification from the agency · U.S. Citizens ...
-
Blocker and Bracer
2 weeks ago
Naval Supply Systems Command New London, United StatesSummary · You will serve as a Blocker & Bracer in the Material Management Department of NAVSUP FLEET LOGISTICS CENTER NORFOLK. · This job is open to The public · U.S. Citizens, Nationals or those who owe allegiance to the U.S. · Clarification from the agency · U.S. Citizens ...
-
Senior Private Banker
3 weeks ago
TD Bank London, United StatesJob Description · Work Location: · London, Ontario, CanadaHours: · 37.5Line of Business: · TD WealthPay Details: · We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR ...
-
Junior Mechanical Estimator
4 weeks ago
Enerfab New London, United StatesTitle: Junior Mechanical Estimator · Location: New London, WI · Division: Enerpipe · Direct Report: Estimating Manager · NOTE: This is a permanent placement, full-time, direct hire opportunity. You must reside in the greater Appleton, WI area or within a reasonable commuting ...
Assistant Branch Manager - New London, United States - TEKsystems
Description
*Overview: This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether processing day-to-day banking transactions or educating customers on bank services that enhance their financial well-being, customer solutions assistant branch managers are cross-trained to fully handle operational, customer service, and consumer and business product/service tasks efficiently and effectively. In addition, customer solutions assistant branch managers will serve in a leadership role and are experts in the areas of small business, technology, and residential lending.*Responsibilities: *Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
