Account Service Manager- ITSM - Plano, TX

Only for registered members Plano, TX , United States

1 month ago

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< b > Job summary We are seeking an Account Service Manager - ITSM to join our team in Plano,TX . The ideal candidate will oversee and administer ITIL based service support and technical account management on a 24x7 basis . Responsibilities include managing service delivery processes , resource coordination , client management , dispute resolution management , and communications at various levels during services engagements from tactical to strategic . We require strong communication skills - written and verbal - as well as expertise on Microsoft Word Excel PowerPoint .

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