ITSM Manager - Dallas

This role owns ITIL-based management practices such as Incident, Problem, Change, Request, Asset, Knowledge, Monitoring and Event, Service Catalog, and Service Level Management. · Configures and enhances core ITSM processes including Incident Management · Defines service policies ...

Designs governs and continuously improves ITSM processes to ensure reliable efficient and customer-focused IT services. · Configures and enhances core ITSM processes · ...

+ Job summary: Oversees and administers ITIL based service support and/or technical account management on a 24x7 basis. · + Qualifications: · • University Degree in Engineering, Computer Science or relevant technical degrees · • 8 years of experience in IT Change Management · • I ...

Job summary We are seeking an Account Service Manager - ITSM to join our team in Plano,TX . The ideal candidate will oversee and administer ITIL based service support and technical account management on a 24x7 basis . Responsibilities include managing service delivery processes ...

We are currently seeking an Account Service Manager- ITSM to join our team in Plano, Texas (US). The ideal candidate thrives in a dynamic fast-paced environment and has an ITIL background in leading content and information architecture strategy across an organization. · Oversees ...

NTT DATA strives to hire exceptional individuals who want to grow with us. We are seeking a Account Service Manager- ITSM to join our team in Plano, Texas (US). · ...

We are seeking a Account Service Manager- ITSM to join our team in Plano, Texas (US-TX), United States (US). Oversees facilitates and administers · ITIL based service support and/or technical account management on a 24x7 basis. · We are currently seeking a CSI Manager to join ou ...

The Vice President of IT Service Management (VP, ITSM) is a key leadership role responsible for overseeing the design, implementation, execution, governance and continuous improvement of IT service management (ITSM) capabilities across the organization. · ...

+The Senior ITSM Solutions Architect is the enterprise authority on IT Service Management strategy and architecture. · This role drives the design and implementation of scalable, integrated ITSM solutions that align with business objectives and enable digital transformation acros ...

This role supports the IT Service Management team's Service Asset and Configuration Management initiative to provide an enhanced asset management experience. · Defines design patterns for enterprise ITSM Asset Management tool (ServiceNow). · Develops and monitors asset management ...

The Application Support Analyst specializes in the Freshworks ITSM platform and plays a key role in maintaining, configuring, and optimizing our enterprise service management system. · ...

The Director of IT Operations will lead the end-to-end IT Operations function for the client. · Define and execute the · IT Operations strategy aligned to business outcomes and employee experience · Lead global Service Desk, endpoint/device lifecycle, ITSM, UCaaS, · collaboration ...

We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations, · Ensure Service Desk processes meet internal and external audit requirements. · Enforce security, compliance, and data privacy standards across all Service Desk activities. · Mai ...

+We are seeking an experienced ServiceNow Platform Architect to lead the design and implementation of enterprise-scale ServiceNow solutions. · +Architect and deliver end-to-end ServiceNow solutions across ITSM and ITOM modules · Design and govern CMDB aligned with CSDM best pract ...

+ Job summary + Support and enhance Clinical Device Management capability as Senior-level ServiceNow Consultant (Near-Architect level) with deep hands-on expertise in Enterprise Asset Management (EAM), Field Service Management (FSM) and ITSM process ownership within ServiceNow. · ...

We are seeking a ServiceNow consultant to support and advance our Clinical Device Management (CDM) capability. · Hands-on experience with ServiceNow Enterprise Asset Management (EAM) · Asset lifecycle management (procure, deploy, maintain, retire) · CMDB and asset data alignment ...

We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations. · ...

Senior ServiceNow technical consultant responsible for leading architecture and delivery of enterprise ServiceNow solutions across ITSM HAM SAM and SPM. · ...

We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations, · ensuring exceptional customer experience, · SUMMARY This role demands strong leadership, · Bachelor's degree in IT or equivalent experience. · 12–15 years in IT with proven Serv ...

We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations. · Ensure exceptional customer experience SLA compliance and operational excellence. · ...