- This position will be dedicated to nurturing, developing, and maintaining communication efficiency for both new and existing relationships for captive insurance owners.
- CCMS is a captive manager. As a result, we drive the formation and management of our client's captive insurance company. Strong organizational and communication skills driving efficiencies between the client, CCMS, the client's consultant and any potential vendors are mandatory.
- Captive formation and modification are a highly regulated process that mandates meticulous attention to detail. This can often be a less familiar process for employer executives, and you will provide concierge support during this email, deadline, and requirement process as a member of the captive management team. Attention to detail and follow-up tenacity is another prevailing skillset for this position.
- Upon captive formation with the executive(s), the communications broaden to additional employer group team members, including Human Resources, Benefits Coordinators and Chief Financial Officers and others, as defined by the captive. This involves answering/engaging in ad hoc client questions, distributing CCMS communications and general customer service issues. Excellent communication, soft skills, prioritization, and troubleshooting cannot be overemphasized for this position.
- This person will also participate in event planning for captive owners and guests. The ability to travel to national board meetings twice a year may be necessary. These dates and locations are determined years in advance and there is little flexibility.
- Lastly, we seek a team member who embraces technology which makes the workplace more efficient and easier for all within the circle of communications. This includes usage of secure e-mail applications, MS office suite of applications, Salesforce CRM and other applications.
- Assist in building and maintaining lasting relationships with prospective and current captive clients and their consultants.
- Engage in communication and information sharing with clients' consultants and other designees.
- Attain, submit, and file documents through completion of signatures by designated.
- This includes working with the domicile state to ensure all applications are completed and answered to acceptance.
- Investigate, propose, and manage workflow efficiencies to maintain relationships.
- Manage the calendars and events for client meetings, board meetings, committee meetings as well as general meeting planning as it involves participating clients.
- Participate in event planning related to client meetings as well as events for potential clients.
- Proven workplace experience as a customer or Client Manager with concierge service.
- Problem solving, critical thinking and understanding different levels of necessary oversight to assist deadline completion.
- Work well within a team environment that is client facing.
- Experience with technology and an ability willingness to test and adapt new products to continue to improve workplace efficiencies.
- Insurance or financial industry experience.
- A bachelor's degree in communications or related field.
- Strong customer service skills
- Proficiency with telephonic and written communication (not limited to MSOffice, secure emails, and Salesforce)
- Extreme organization skills capable of helping others meet deadlines and requirements.
- Detail oriented to identify and validate deliberate nuances in standard contracts.
-
Customer Service
1 day ago
OneEnchantedEvening Pittsburgh, United StatesJob Description · Job DescriptionWe are searching for a retail customer service representative to join our growing team · Our company has experienced double-digit growth since our founding over 20 years ago. One Enchanted Evening is a well-respected retailer in the industry, havi ...
-
Customer Service
1 day ago
Pittsburgh Water and Sewer Authority Pittsburgh, United StatesThe Lead Program Customer Assistant will provide support to Lead Help by conducting customer outreach, handling incoming customer calls regarding the Authority's Lead Service Line Replacement (LSLR) program, and assisting in the preparation of customer notices and informational p ...
-
Customer Service
5 days ago
PWSA Pittsburgh, United StatesWednesday, June 12, 2024 · The Lead Program Customer Assistant will provide support to Lead Help by conducting customer outreach, handling incoming customer calls regarding the Authority's Lead Service Line Replacement (LSLR) program, and assisting in the preparation of customer ...
-
Customer Service
2 weeks ago
One Enchanted Evening Pittsburgh, United StatesJob Description Job Description We are searching for a retail customer service representative to join our growing team Our company has experienced double-digit growth since our founding over 20 years ago. One Enchanted Evening is a well-respected retailer in the industry, having ...
-
Customer Service
1 day ago
Kuhn's Market Pittsburgh, United StatesJob Description · Job DescriptionKuhn's Market on McKnight Road is hiring · ***New Hire & Referral Bonus-up to $1,000*** · Come be a part of a family-owned company that has played a vital role in the Pittsburgh community for over 55 years Kuhn's Market is a local independent supe ...
-
Customer Service
3 weeks ago
Dynamic Office & Accounting Solutions Pittsburg, United StatesJob Description · Job DescriptionCustomer Service & Warehouse Specialist | Pittsburg, CA | $17-20/hrWe are seeking a dynamic individual to join our client as a Customer Service & Warehouse Specialist. As a Customer Service & Warehouse Specialist, you'll play a crucial role in han ...
-
Customer Service
1 day ago
Kuhn's Market Pittsburgh, United StatesJob Description · Job DescriptionKuhn's Market on Banksville Road is hiring · ***New Hire & Referral Bonus-up to $1,000*** · Come be a part of a family-owned company that has played a vital role in the Pittsburgh community for over 55 years Kuhn's Market is a local independent su ...
-
Customer Service
2 weeks ago
The Body Bar Fitness & Spa Pittsburgh, United StatesJob Description · Job Description · The Body Bar is a full service, massage, day spa, tanning & fitness facility with two locations - one in the Town of McCandless, on McKnight Road and one in the Cranberry Mall, Cranberry Twp. We are seeking a high energy, positive, responsible, ...
-
Customer Service
4 days ago
Mediconnect LLC Pittsburgh, United StatesJob Description · Job DescriptionAbout us · MediConnect Insurance is the premier healthcare advisory firm in Western Pennsylvania. MediConnect is extremely active in the community with meetings and events. We are an insurance brokerage and assist individuals with finding and secu ...
-
Customer Service
5 days ago
Mediconnect LLC Pittsburgh, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Flexible schedule · Paid time off · About us · MediConnect Insurance is the premier healthcare advisory firm in Western Pennsylvania. MediConnect is extremely active in the community with meetings and events. We are an i ...
-
Customer Service
2 weeks ago
The Body Bar Fitness & Spa Pittsburgh, United StatesJob Description · Job DescriptionBenefits:Deep discounts on Massage & Spa Services · Free UV Tanning · Free Gym Membership · Paid Holidays · Sundays Off · Dental insurance · Employee discounts · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Visi ...
-
Customer Service
2 weeks ago
Tops Staffing Pittsburgh, United StatesDuties/Responsibilities: This position requires employees to have strong Data Entry skills with the ability to use the "10-Key" number key pad on the right side of the keyboard or an adding machine/calculator. This should include Alpha, and the Function keys but must include stro ...
-
Customer Service Representative
6 days ago
PNC Bank NA Pittsburgh, United States Full timeDescription · Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. · Receives, investigates and respond ...
-
Customer Service Representative
1 week ago
Howard Hanna Real Estate Services Pittsburgh, United StatesCustomer Service Representative · Location: Pittsburgh, PA · Customer Service Representative Job Responsibilities: · Reporting to the Operations Manager of Howard Hanna Insurance Services: service insurance policies and claims and advise policyholders on agency standard insuran ...
-
Customer Service Representative
6 days ago
TEKsystems Pittsburgh, United States Contract to RegularDescription: · Provide quality customer service and support BNY Mellon BTS Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as n ...
-
Customer Service Representative
3 weeks ago
Calfo Heating & Air Conditioning Pittsburgh, United States*If you read through this description and feel passionate that you're right for this role, please do not hesitate to email me directly ) to share why I should hire you. Your email WILL be read by an actual human · Are you looking for a career with a purpose? Do you want to be a ...
-
Customer Service Representative
3 weeks ago
Franklin Fitch Pittsburgh, United StatesCustomer Service Representative | Hybrid in Pittsburgh PA | Up to $55k · Client: Cloud-based technology company specializing within the professional service & legal sectors. · What will I do? · Provide excellent customer service in order to resolve issues in a timely manner, via ...
-
Customer Service Representative
5 days ago
Innova Solutions Pittsburgh, United StatesInnova Solutions is immediately hiring for a Customer Service Representative · Position Type: Fulltime/ Contract to Hire · Duration: 12 Months · Location: Pittsburgh, PA · Hybrid Role (3 Days Onsite, 2 Days Remote) · As a Customer Service Representative, you will: · Manages mode ...
-
Customer Service Representative
1 week ago
PNG Companies LLC Pittsburgh, United Statesdelivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. · Operating as the (water and wastewater services) and the and (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are ...
-
Customer Service Representative
5 days ago
Innova Solutions Pittsburgh, United StatesInnova Solutions is immediately hiring for a Customer Service Representative · Position type: Fulltime/Contract · Location : Pittsburgh, PA Hybrid Role) · Duration : 12 Months (Temp to Perm) · As a Customer Service Representative you will: · Provides complex analytics and reporti ...
Customer Service - Pittsburgh, United States - Integrative Staffing Group, LLC
Description
Customer Service– Communications AssistantNorth Hills / Ross TownshipMonday to Friday: 8:30 am to 5:00 pmSalary Commensurate with Experience Benefits offered after probationary period.Medical – Dental – Vision – 401K with discretionary contribution – Paid Time Off – Cell Phone Stipend – Bonus Opportunity General Purpose of the Position:
Customer Service professionals in Pittsburgh
-
Allen Parker
hardworking, adaptive team player
-
walter geiger
Managed Services IT Director
-
Priyanka Pawar
Full Stack Developer | Java
-
Marco Femiani
Gallery + Studio Manager
-
Diana Creech
Customer Service Professional
-
Bhaskar Das
Client Partner / Senior Director / AVP / VP