Jobs
>
Cincinnati

    Field Service Engineer - Cincinnati, United States - GE Healthcare

    GE Healthcare
    GE Healthcare Cincinnati, United States

    2 weeks ago

    Default job background
    Description

    Job Description Summary

    The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer's equipment and driving customer satisfaction through Service Excellence.

    GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

    Job Description

    Responsibilities

    • Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.
    • Completing Preventative Maintenance and Field Modification Instruction. Ordering and managing repair parts cycle times.
    • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
    • Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
    • Maintaining tools and test equipment properly and ensuring they are calibrated.
    • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
    • Managing vendors' service delivery processes in compliance with GE Healthcare policies.
    • Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
    • Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
    • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
    • May include training of clinical staff on designated equipment.

    Qualifications/Requirements

    • Bachelor's degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years experience servicing electronic equipment, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program, or a High School Diploma/GED and 12 or more years experience servicing electronic equipment.
    • Experience interfacing with both internal team members and external customers as part of a solution based service process.
    • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
    • Experience troubleshooting and responding to customer concerns.

    Desired Characteristics

    • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
    • Six Sigma trained/certified
    • Establishes good relationships with customers and staff.
    • Builds wide and effective networks of contacts inside and outside the organization.
    • Relates well to people at all levels.
    • Manages conflict.
    • Applies specialist and detailed technical expertise.
    • Develops job knowledge and expertise through continual professional development.
    • Shares expertise and knowledge with others. Uses technology to achieve work objectives.
    • Demonstrates an understanding of different organizational departments and functions.
    • Focuses on customer needs and satisfaction.
    • Sets high standards for quality and quantity.
    • Monitors and maintains quality and productivity.
    • Works in a systematic, methodical and orderly way.
    • Consistently achieves project goals.
    • Takes responsibility for actions, projects and people.
    • Takes initiative, acts with confidence and works under own direction.
    • Initiates and generates activity.
    • Speaks clearly and fluently.
    • Expresses opinions, information and key points of an argument clearly.
    • Makes presentations and undertakes public speaking with skill and confidence.
    • Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility.
    • Works productively in a pressurized environment.
    • Keeps emotions under control during difficult situations.
    • Balances the demands of a work life and a personal life.
    • Maintains a positive outlook at work.
    • Handles criticism well and learns from it.
    • Demonstrates an interest in and understanding of others.
    • Adapts to the team and builds team spirit.
    • Listens, consults others and communicates proactively.
    • Supports and cares for others.
    • Upholds ethics and values.
    • Appropriately follows instructions from others without unnecessarily challenging authority.
    • Follows procedures and policies.
    • Complies with legal obligations and safety requirements of the role.
    • Adapts to changing circumstances.
    • Accepts new ideas and change initiatives.
    • Adapts interpersonal style to suit different people or situations.
    • Works hard and puts in longer hours when it is necessary.
    • Identifies development strategies needed to achieve career goals and meet new or changing demands of the job.
    • Keeps up to date with competitor information and market trends

    We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

    Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

    #LI-VS2

    #LI-CIN

    GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer ) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

    While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

    Relocation Assistance Provided: Yes

  • MRINetwork Jobs

    Service Engineer

    1 week ago

    MRINetwork Jobs Cincinnati, United States

    Job Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Cincinnati area. This rol ...

  • RemX

    Field Service Engineer

    6 days ago

    RemX Cincinnati, United States

    Job Description · Job Description** $38/hr-$45/hr OT, Per diems, Full Benefits, Full Training · ** Great for an experienced Field Service Engineer or Technician that is looking for a stable, growing company, steady work, and opportunities to advance · ** This is a career position ...

  • METCUT RESEARCH ASSOC

    Engineering Services Technician

    2 days ago

    METCUT RESEARCH ASSOC Cincinnati, United States

    Job Description · Job DescriptionThe Engineering Services Technician provides technical assistance to project engineers with design, build-up, assembly, instrumentation, and test execution of customer qualification programs, internal research and development (R&D) efforts and exp ...

  • B. Braun Medical Inc

    Field Service Engineer

    3 days ago

    B. Braun Medical Inc Cincinnati, United States

    B. Braun Medical, Inc. · B. Braun Medical, Inc. · Field Service Engineer - Cincinnati or Columbus, OH area · US-OH-Cincinnati | US-OH-Columbus · Job ID: · Type: Remote - Full Time · # of Openings: 1 · Category: Field Service · Remote U.S. · Overview · About B. Braun · B ...

  • Saxon Global

    Cloud Services Engineer

    1 week ago

    Saxon Global Cincinnati, United States

    Required Skills: · 4+ years of professional experience · Hands-on experience deploying highly available Azure Cloud data platforms in large environments. · Good understanding of Azure services (Azure App Service, Azure Data Factory, Azure SQL, Azure Storage Account, ADLS Gen1, ...

  • Cleaning Technologies Group

    Field Service Controls Engineer

    2 days ago

    Cleaning Technologies Group Cincinnati, United States

    Job Title: Field Service Controls Engineer · Department: Technical Service · Reports To: Technical Service Manager · Exemption Classification: Hourly · MINIMUM REQUIREMENTS to PERFORM DUTIES · Essential Duties and Responsibilities: · 1. Supervise installation and startup of ...

  • MBS Pro Staffing

    Field Service Controls Engineer

    2 days ago

    MBS Pro Staffing Cincinnati, United States

    Job Description · Job DescriptionMBS is hiring a Field Service Controls Engineer in Cincinnati, OH. This position is a full-time, Direct Hire opportunity. · FULL JOB DESCRIPTIONPRINCIPAL DUTIES & RESPONSIBILITIESSupervise installation and startup of machines at the customers' pl ...

  • Beneficial Talent Source

    Field Service Controls Engineer

    2 days ago

    Beneficial Talent Source Cincinnati, United States

    Job Description · Job DescriptionField Service Controls Engineer -Extensive travelSupervise installation and startup of machines at the customers' plant · Perform startup of new machine. · Perform field trouble shooting on both warranty and repair orders. · Review jobs in the sh ...

  • Philips International

    Field Service Engineer, Technical Consultant

    2 weeks ago

    Philips International Cincinnati, United States

    Field Service Engineer, Technical Consultant (Cincinnati, OH) page is loaded · Field Service Engineer, Technical Consultant (Cincinnati, OH) · Apply · locations · United States of America - Remote Based · Cincinnati · Columbus · time type · Full time · posted on · Poste ...

  • CACI International

    Field Service Engineer

    2 weeks ago

    CACI International Fort Campbell, United States

    Field Service EngineerJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: Continental US* * *CACI is seeking a cleared Field Service Engineer lo ...

  • Prolink

    Field Services Engineer

    6 days ago

    Prolink Florence, United States

    Are you an experienced professional in Electronic Manufacturing and instrumentation with a passion for travel? Prolink is excited to partner with a leading company based in Florence, KY, to find a dedicated Field Service Engineer. If you thrive on the road and are eager to contri ...

  • BelFlex Staffing Network

    Field Services Engineer

    1 day ago

    BelFlex Staffing Network Florence, United States

    BelFlex is partnered with a global manufacturing of instrumentation for process control in multiple markets such as Pulp & Paper, Steel, Chemical, Refinery, Glass, Food, Mining, Agriculture, Pharmaceutical, and others, has an excellent fulltime opportunity for a Field Service Eng ...

  • Volt

    Field Service Engineer- Controls

    3 weeks ago

    Volt Florence, United States

    · VOLT is partnering with a world leading manufacturer of machinery and systems for the production of plastics and rubber. This position will work with the automated robotic systems (Kuka, Motoman, Fanuc). · Perks:Company vehicle. · Company credit card for traveling expenses (a ...

  • Prolink

    Field Service Engineer

    2 weeks ago

    Prolink Florence, United States

    Are you an experienced professional in Electronic Manufacturing and instrumentation with a passion for travel ? Prolink is excited to partner with a leading company based in Florence, KY , to find a dedicated Field Service Engineer . If you thrive on the road and are eage ...

  • Prolink

    Field Service Engineer

    1 week ago

    Prolink Florence, KY, United States

    Are you an experienced professional in Electronic Manufacturing and instrumentation with a passion for travel ? Prolink is excited to partner with a leading company based in Florence, KY , to find a dedicated Field Service Engineer . If you thrive on the road and are eager to con ...

  • Diverse Lynx

    Depot Service Engineer

    2 weeks ago

    Diverse Lynx Independence, United States

    Depot Service Engineer · Onsite day 1 - Independence, KY · 1. This is mandate customer location, work from office 5 days a week · 2. Timings 8 AM to 5 PM EST · What are the top 3 skills required for this role? Basic computer knowledge on Windows and MAC · Adherence to quality p ...

  • Manpower Engineering

    Field Service Engineer

    3 weeks ago

    Manpower Engineering Union, United States

    : · The Service Engineer will be responsible for installing and serving a variety of Coordinate Measuring Machines (CMM), machine tools and accessories. · Responsibilities:Installation and machine maintenance, which includes diagnosis, repairs, certifications, and re-calibratio ...

  • ALPS Leak Test and Inspection

    Field Service Engineer

    3 weeks ago

    ALPS Leak Test and Inspection Harrison, United States

    Job Description · Job DescriptionEssential Functions: · 1. Provide service and support on existing ALPS equipment in the field as well as in- house support on products/projects currently being manufactured or developed, on- site sales support, help sell, maintain, and quote servi ...

  • Terracon

    Field Engineer

    4 days ago

    Terracon Cincinnati, United States Regular, Full time

    · Job Description · The Terracon Eastern Midwest Region Facilities department is hiring a Field Engineer in the Cincinnati area to do Building Enclosure Testing and Construction Observations. Some overnight travel is required in this position. · General Responsibilities: · P ...

  • Quest Defense

    Sr Mechanical Engineer

    4 days ago

    Quest Defense Cincinnati, United States

    Quest Defense is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are part of a twenty-five-year-old company on a journe ...