- Client Technology Support individual will be responsible for: Installing, configuring, upgrading and repairing desktop and laptop computers running Microsoft Windows 7/8/10 Enterprise. Imaging new and existing desktop/laptop computers. Deploying and configuring mobile devices. Ensuring complete security, confidentiality, reliability and integrity of corporate data, proprietary information and intellectual property. Must be able to troubleshoot problems, interface with customers, Information Technology personnel, other departments and vendors to help minimize down time and outages. Must be able to work independently and as a team member on multiple projects. Will also need to be self-motivated and perform on-call duties on schedule. Required Skills:
- Thorough understanding of Microsoft Windows 7/8/10 Enterprise & O.
- Thorough understanding of migrating user data and settings to new PCs.
- Basic understanding of scripting languages such as PowerShell.
- Ability to upgrade desktop and laptop computers with RAM, hard drives, network interface cards, etc.
- Familiarity with Microsoft products such as Office, Internet Explorer, SharePoint, etc.
- Able to work independently and as a team member
- Good verbal and written communication skills Required Experience:
- Experience with Microsoft Deployment Toolkit (MDT) or other PC imaging technologies.
- Experience with both manual and automated software installation methods.
- Experience with TCP/IP networking and the ability to troubleshoot a variety of network devices like computers, printers, and more.
- 5+ years experience preferred with Client Technology Support in an Ethernet based TCP/IP Network environment
- Significant experience installing, configuring, upgrading and repairing Windows desktop, and laptop computers.
- Experience supporting mobile devices.
- Experience in using PC imaging software including MDT
- Experience with remote user support
- MAC experience is important Qualifications:
- 4-yr College degree in Information Technology or related field is preferred. If hired, you will enjoy the following Eclaro Benefits:
- k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
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Deskside Support Analyst - Atlanta, United States - Eclaro
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Description
Deskside Support AnalystJob Number: 24-
Use your skills where innovative technology solutions begin. Eclaro is looking for a Deskside Support Analyst for our client in Atlanta, GA.
Eclaros client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If youre up to the challenge, then take a chance at this rewarding opportunity
Responsibilities:
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