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Supervisor Trust Administration - Honolulu, United States - Bank of Hawaii
Description
Job Description
Under the direction of the Manager, the Supervisor coordinates and assists in managing Middle Office workflow activities to ensure that services are delivered reliably, accurately, and timely.
Ensures that services meet the high quality expectations of our clients, Personal Trust and Institutional Services business unit managers and employees, and all other internal partners in accordance with and in support of department and division activities and objectives.
If applicable or appropriate, ensures business unit's compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USAPATRIOT Act.
Responsibilities
Qualifications
MINIMUM QUALIFICATIONS:
Education:
Bachelor's degree from an accredited institution, with major in business or related field preferred, or equivalent work experience.
Experience:
Level I:
Minimum 5 years of related work experience for a particular department or equivalent work experience. Minimum 2 years lead/supervisory/management experience.
Level II:
Minimum 6 years of related work experience for a particular department or equivalent work experience. Minimum 3 years lead/supervisory/management experience.
Level
III:
Minimum 7 years of related work experience for a particular department or equivalent work experience. Minimum 4 years lead/supervisory/management experience. Additional experience in one or more other Trust or financial services/banking areas preferred, including supervisory experience.
Technical Skills:
Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software.
Knowledge of or ability to use Bank software and systems. Demonstrated proficiency in developing and maintaining info path forms used in CAS; not required but highly desirable.Other Job Qualifications:
Demonstrated verbal and written communications skills, including presentation skills. Must be analytical, detail oriented and organized with strong research skills.
Should have effective interpersonal skills, a customer service orientation and collaborative style which includes teamwork, conflict management, negotiating and problem solving skills.
Requires a good working knowledge of accounting principles and the ability to read and comprehend all manner of financial and account statements.
Able to work flexible hours including holidays, weekends and evenings as needed or assigned.Middle Office Specific Qualifications:
Working knowledge of the four basic Middle Office functions of Account Opening; Account Closing; System Maintenance; and Transactions Processing.
Working knowledge of Middle Office's Account Administrative Review process and Client Audit Requests. Knowledge and experience with compliance and regulatory requirements for Account Opening, Account Closing and Transactions Processing.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.