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    Customer Success Manager - Buffalo, United States - Odoo

    Odoo
    Odoo Buffalo, United States

    3 weeks ago

    Default job background
    Description
    Customer Success Manager (Spanish Fluency)
    Bachelor's degree or an equivalent combination of education and experience
    Experience negotiating and closing new business
    Passion for software products
    1-2 years experience in sales
    Proven track record of exceeding quota
    Spanish Fluency
    Experience with ERP
    Experience in a SaaS company
    Available immediately
    An affinity for business operations
    Additional languages
    Responsibilities

    Contact customers currently using Odoo
    Analyze clients' business operations and drive adoption
    Execute all phases of a subscription renewal plan
    Build and maintain relationships with clients
    Empathize with customer needs
    Be part of the entire sales cycle
    Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
    PTO (Paid-time-off), paid sick days and paid holidays
    Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
    Pre-tax commuter benefits such as parking and transit
    Company-sponsored events for groups of 6+ employees
    The annual compensation range for this role is $60,000-$85,000 OTE
    Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location
    The annual compensation reflected, includes on target commissions or variable pay, where applicable
    Qualifications

    Bachelor's degree or an equivalent combination of education and experience
    Experience negotiating and closing new business
    Passion for software products
    1-2 years experience in sales
    Excellent communication skills
    Proven track record of exceeding quota
    Spanish Fluency
    Experience with ERP
    Experience in a SaaS company
    Available immediately
    An affinity for business operations
    Additional languages
    Responsibilities

    Contact customers currently using Odoo
    Analyze clients' business operations and drive adoption
    Execute all phases of a subscription renewal plan
    Build and maintain relationships with clients
    Empathize with customer needs
    Be part of the entire sales cycle
    Benefits

    Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
    PTO (Paid-time-off), paid sick days and paid holidays
    Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
    Pre-tax commuter benefits such as parking and transit
    Company-sponsored events for groups of 6+ employees
    The annual compensation range for this role is $60,000-$85,000 OTE
    Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location
    The annual compensation reflected, includes on target commissions or variable pay, where applicable
    Customer Success Manager (Spanish required)

    This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY...

    Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do.

    The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.


    Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads.

    We are growing fast and need to hire faster.


    About the job:
    Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.


    The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoo's integrated software solutions.

    This is a sales job for people excited to work at the intersection of software and business.

    You'll learn the value software can provide across various verticals and how Odoo's diverse suite of apps (over 50) can alleviate company needs.

    We expect the candidate to be proactive and have a "get it done" spirit.


    Responsibilities:

    • Contact customers currently using Odoo
    • Analyze clients' business operations and drive adoption
    • Execute all phases of a subscription renewal plan
    • Build and maintain relationships with clients
    • Empathize with customer needs
    • Be part of the entire sales cycle

    Qualifications and Requirements:

    • Bachelor's degree or an equivalent combination of education and experience
    • Experience negotiating and closing new business
    • Passion for software products
    • 1-2 years experience in sales
    • Proficiency in G-Suite applications preferred
    • Excellent communication skills
    • Proven track record of exceeding quota
    • Spanish Fluency

    Nice to Have:

    • Experience with ERP
    • Experience in a SaaS company
    • Available immediately
    • An affinity for business operations
    • Additional languages

    Compensation and Perks:

    • Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
    • PTO (Paid-time-off), paid sick days and paid holidays

    Employee Assistance Program:
    3 X 1-hour telehealth calls with certified mental health professionals


    • Evolve in a nice working atmosphere with a passionate, growing team
    • Snacks, fruit, and coffee/drinks on tap
    • Pre-tax commuter benefits such as parking and transit
    • Company-sponsored events for groups of 6+ employees
    The annual compensation range for this role is $60,000-$85,000 OTE.

    Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

    The annual compensation reflected, includes on target commissions or variable pay, where applicable

    Company information
    Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA.

    Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network.

    The community is comprised of more than 1,500 active members and has contributed more than 4,500 modules to the ongoing enrichment of Odoo.

    The network of certified partners, established in more than 120 countries, deploys the solution locally. The software, with more than 1,500 downloads a day, is one of the most frequently installed business suites worldwide.

    All Odoo Apps such as Odoo CRM, Odoo Sales, Odoo Accounting, Odoo WMS (Warehouse Management), Odoo HR, Odoo Project, Odoo Events, Odoo Marketing, etc.

    are integrated with each other.
    Odoo is an open-source alternative to many software packages.

    It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app.

    In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

    Odoo has offices in the US, Belgium, Luxembourg, India, Hong Kong, Dubai and Mexico.


    Awards:
    INSEAD Innovator Award Highest-ranked Belgian company in the Deloitte Technology Fast50 Benelux (growth of turnover of 1549% in the past 5 years & Bossie Award for the Best Open Source Solution Trends Gazelles Award Linux New Media Award for The Best Open Source solution compatible with European Accounting Systems "L'Entreprise Prometteuse" by Ernst & Young Trends Gazelles Ambassador 2018 for Middle Enterprises in the Walloon Brabant region "Deal of the Year" by Trends-Tendances "Manager of the Year 2020" by Trends-Tendances Trends Gazelles Walloon 2021 in the Large Business Category
    Information Technology, Manufacturing, Software Development, Cloud Computing, Computer Software, Internet, Information Technology and Services, Computer Networking, Management Consulting, Customer Relationship Management

    Company Specialties:
    Business Applications, CMS, CRM, Project management, Open Source, Manufacturing management, Point of Sales, Warehouse management, Entreprise Emails, Human Resource management, e-commerce, ERP, and MRP

    #J-18808-Ljbffr
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