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    Customer Success Manager - Buffalo, United States - Odoo SA

    Odoo SA
    Odoo SA Buffalo, United States

    3 weeks ago

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    Description
    Customer Success Manager (Spanish) - Buffalo, NY

    Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do.

    The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

    Odoo has become a global network with more than 8 million users, and partners in more than 120 countries, and we continue growing with 1500 daily downloads.

    We are growing fast and need to hire faster.
    We are currently searching for a highly motivated candidate to
    join our Customer Success Team in Buffalo
    Team Size

    15 people
    What we expect

    This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.

    Odoo is seeking to significantly expand its vibrant and innovative sales teams. Apply to work within an organization that values independence, flexibility, and personal growth.

    The Customer Success Team is helping customers across LATAM streamline their business processes with Odoo's integrated software solutions. This is a sales job for people who are excited to work at the intersection of software and business.

    You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50) can be used to alleviate company needs.

    We expect the candidate to be proactive and have a

    "get it done"

    spirit.
    Product Complexity

    Personal Evolution

    Autonomy

    Customer Relationship

    Quality of Product / Tools

    Responsibilities

    Contact customers currently using Odoo
    Analyze clients' business operations and drive adoption
    Execute all phases of a subscription renewal plan
    Build and maintain relationships with clients
    Empathize with customer needs
    Be part of the entire sales cycle

    Must Have

    Bachelor's Degree or higher
    Passion for software products
    An ability to communicate value in a sales setting
    Proficiency in G-Suite applications preferred

    Spanish at a native fluency
    Proven track record of exceeding quota
    1-2 years experience in sales
    Nice to Have

    Experience with ERP
    Experience in a SaaS company
    Available immediately
    Additional languages(English, Portuguese, or French)
    An affinity for business operations

    What's great about the job?

    Great team of very smart people in a friendly and open culture.
    No silly tools to use, no rigid working hours.
    No waste of time in enterprise processes, real responsibilities and autonomy.
    Expand your knowledge of various business industries.
    Create content that will help our users on a daily basis.
    Real responsibilities and challenges in a fast evolving company.

    Members benefits include:
    healthcare (Independent Health), dental, vision, life insurance, Flexible Spending Account, Health Savings Account
    PTO (Paid-time-off), paid sick days and paid holidays
    Employee Assistance program; 3 X 1 hour telehealth calls with certified mental health professionals
    Evolve in a nice working atmosphere with a passionate growing team
    Company sponsored events for groups of 6+ employees
    Pre-tax commuter benefits such as parking and transit
    Yoga classes on-site and other activities possibly expensed if multiple employees attend, especially sports-focused activities

    The annual compensation range (OTE) for this role is $60,000-$85,000.

    Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

    The annual compensation reflected, includes on target commissions or variable pay, where applicable.
    A full-time position
    Attractive salary package
    Healthcare, Dental, Vision, and more
    Pre-tax Commuter Benefits

    Exchange Program

    Apply to a similar position
    in a subsidiary of Odoo
    Afterwork events, several team building activities
    Trainings

    12 days trainings a year and books for career development

    Sport Activity

    Play any sport with colleagues,
    the bill is covered
    Eat & Drink

    Fruits, Snacks and Coffee provided
    Become part of our team
    Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

    #J-18808-Ljbffr
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