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    Assoc eTime Implementation Consultant - Jacksonville, United States - ADP

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    Description
    Position DescriptionADP is hiring a Global Workforce Management Consultant to join our GlobalView team.
    At ADP we are driven by your success.
    We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

    We strive for every interaction to be driven by ourCOREvalues:
    Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, Social Responsibility.
    The Implementation Consultant (IC) role is primary functional and technical liaison between ADP and the client.

    The IC meets with the client to conduct initial project activities, analyzes existing client systems, interface requirements and critical business issues (CBIs) with a consultative approach.

    The IC is responsible for development of design documents.

    The IC provides professional consulting services in the areas of product/service customizations, business process, complex custom reports and special projects as related to implementation effort ensure that accurate requirements are captured.

    The IC consults with client on system and service configuration efforts, product adaptation and business best practice solutions in solving the client's CBIs.

    The IC participates in establishing and monitoring of client implementation schedule and report status to Project Team members.

    The IC also prepares individual work plans in conjunction with established project milestones in a manner consistent with ADP project standards.

    The IC's are expected to independently manage their workload to ensure that they are meeting project timelines and communicating with the client and project team as defined in the Implementation best practices.

    Perform other related duties as assigned.


    COMPETENCY :
    Delivering world-class service and satisfaction to all clientsinternal, external, diverse and emergingSolving day-to-day problems that are inline with ADP's mission, vision, and valuesSharing ideas and information across multiple audiences to drive the business needActing in ways that help deliver results in a fast-pace and diverse environmentCollaborating effectively with colleagues and clients to achieve and surpass shared goalsHolding self and other to the highest personal and professional standards

    EDUCATION/CREDENTIALS :


    Bachelors degree in a related field or minimum equivalent of two years in education and experience requiredMinimum two years communication, leadership and general business training or equivalent preferredSome formal training or experience in project management is helpfulIndustry related certifications including Professional in Human Resources (PHR), Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC) etc.

    are a plusMinimum one to two years technical training or equivalent experience in related technologies and/or systems implementations is required.


    EXPERIENCE :
    Minimum of two to three years of experience working on global projectsMinimum of two years experience as a business analyst, consultant or practitioner in a relevant industry, or with software implementations requiredLanguage skills required are business-proficient English, and at least one other desired language is requiredPrevious experience presenting face-to-face to a client is requiredSome experience conducting training sessions is helpfulPrior experience working independently in a virtual (home shored) setting highly preferredWork experience or certifications in customer service, business analysis, project management, networking, database usage, SQL desired but not requiredTechnical training or equivalent experience in related technologies and/or systems implementations is requiredPrior experience working with Enterprise eTIME, payroll and/or human resource practices and systems is preferredClient travel in prior position is helpful

    ESSENTIAL REQUIREMENTS :
    Must demonstrate exceptional customer service skillsMust have sound requirements gathering and an analytical approachMust be successful in addressing client Critical Business Issues (CBI) at the conclusion of the projectAbility to self-manage to deadlines and commitments is requiredMust have strong virtual work ethicMust have excellent verbal and written communication skillsConsultative and collaborative approach is requiredProficient with understanding and applying technical conceptsAble to communicate technical concepts and issues to a non-technical audienceStrong client facing presentation, consultative skillsMust be able to travel up to 50% to client siteDiversity, Equity, Inclusion Equal Employment Opportunity at


    ADP:

    ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

    Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at


    ADP:

    ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

    We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

    Click to learn more about ADP's culture and our full set of values.


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