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    Front Desk Receptionist - Middletown, United States - Benchmark Senior Living

    Benchmark Senior Living
    Benchmark Senior Living Middletown, United States

    1 week ago

    Benchmark Senior Living background
    Description

    Blenheim-Newport believes in the power of human connection to positively impact lives. Our team members play a crucial role in setting a new standard in senior living by fostering meaningful connections with residents and their families. At Benchmark, we look for individuals who are passionate about providing exceptional care. We recruit based on compassion and dedication, always striving for excellence to ensure our residents feel empowered and engaged.

    The Front Desk Receptionist is the central hub for information at our community, assisting residents, families, staff, and visitors. It is essential for this role to have a good understanding of daily activities, staff roles, and be able to provide appropriate assistance.

    Schedule Availability:

    - Wednesday Evenings: 4pm - 8pm
    - Friday: 8am - 4pm
    - Saturday Morning: 8am - 2pm

    PRINCIPLE DUTIES AND RESPONSIBILITIES

    • Understanding of emergency call and nurse paging systems
    • Warmly greeting visitors upon arrival
    • Handling phone calls professionally and directing callers efficiently
    • Offering refreshments to visitors when appropriate
    • Welcoming residents and visitors with a friendly demeanor
    • Managing appointment books for doctors, beauty, and barber services
    • Assisting residents with various tasks such as calling taxis or resolving telephone issues
    • Keeping the lobby tidy and organized
    • Reporting any equipment issues to maintenance
    • Supporting sales and marketing programs led by the Community Sales Team
    • Participating in necessary in-service trainings
    EDUCATION/EXPERIENCE/LICENSURE-CERTIFICATION
    - Preferred high school diploma or equivalent
    - Proficiency in telephone systems

    SKILLS AND ABILITIES
    • Expertise in telephone systems
    • Proficient in computer skills including word processing, email, and Excel
    • Awareness of daily activities and organizational changes
    • Understanding of administrative staff and company structure
    • Excellent verbal communication skills
    BENEFITS
    We offer competitive pay and benefits to our employees. Take the next step and join our team by applying today!

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