Front Desk Receptionist - Wakefield, United States - Orthopedics Rhode Island

Orthopedics Rhode Island Wakefield, United States

2 weeks ago

Description

The Front Desk Receptionist is responsible for maximizing daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner.

The Receptionist also directs vendors and visitors as needed to proper contacts.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet patients in a prompt, courteous and helpful manner.
Accurately and expeditiously register and update patients demographic information.
Verify insurance eligibility and benefits and document appropriately.
Obtain and document referrals.
Ability to triage patients and appropriately schedule them.
Notify patients of and collect on copays and past due balances.
Check out procedures including scheduling future appointments and outside testing.
Other duties as assigned.

Competencies

Communication Proficiency
Customer/Client Focus
Skilled multi-tasker
Attention to Detail

*Supervisory Responsibility This position has no supervisory responsibilities.

Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

**Physical Demands Requires mobility, frequent walking, standing, and sitting, some bending, stooping, and stretching and periodic lifting of up to 50 lbs. While performing the duties of this job, the employee is regularly required to converse and hear. Requires normal (corrected) vision. Requires coordination and manual dexterity sufficient to operate office equipment.

Position Type/Expected Hours of Work This is a full-time, Monday through Saturday position. Shifts will be assigned in advance and can vary between the hours of 7:30am to 8:30pm. *Travel No overnight travel is expected for this position. * Required Education and Experience **High School Graduate or equivalent

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