- Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
- The on the job training includes practice and execution of the following core assignments:
- Handles 1st party property claims of moderate severity and complexity as assigned.
- Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
- Broad scale use of innovative technologies.
- Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Secures recorded or written statements as appropriate.
- Establishes timely and accurate claim and expense reserves.
- Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
- Negotiates and conveys claim settlements within authority limits.
- Writes denial letters, Reservation of Rights and other complex correspondence.
- Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
- Meets all quality standards and expectations in accordance with the Knowledge Guides.
- Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
- Manages file inventory to ensure timely resolution of cases.
- Handles files in compliance with state regulations, where applicable.
- Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
- Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
- Identifies and refers claims with Major Case Unit exposure to the manager.
- Performs administrative functions such as expense accounts, time off reporting, etc. as required.
- Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
- May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
- Must secure and maintain company credit card required.
- In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
- In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards.
- This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.) The individual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds. While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position
- Perform other duties as assigned.
- Bachelor's Degree preferred or a minimum of two years of work OR customer service related experience preferred.
- Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic
- Verbal and written communication skills -Intermediate
- Attention to detail ensuring accuracy - Basic
- Ability to work in a high volume, fast paced environment managing multiple priorities - Basic
- Analytical Thinking - Basic
- Judgment/ Decision Making - Basic
- Valid passport preferred.
- High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
- Valid driver's license - required.
- Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
-
Claim Representative Trainee, Outside Property
2 weeks ago
Travelers Insurance Marietta, United StatesWho Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture ...
-
Oceanic Solutions Marietta, United StatesAn attractive salary according to our in-house collective agreement, as well as a performance-based bonus, employer-funded pension plan, and company savings benefits · 30 days of collective leave · Regular working hours and time off for overtime · Group accident insurance and com ...
-
Property Management
1 week ago
MultiFamily / Communities Smyrna, United StatesDHI Communities is a multifamily development division of D.R. Horton, Inc. · **Essential Duties and Responsibilities** include the following. Other duties may be assigned. · - Ensure leasing techniques are effective in meeting leasing goals, including meeting closing metrices, fo ...
-
Property Management
1 week ago
MultiFamily / Communities Smyrna, United StatesDHI Communities is a multifamily development division of D.R. Horton, Inc. · **Essential Duties and Responsibilities** include the following. Other duties may be assigned. · - Evaluate resident repair issues to determine if they are warrantable items · - Complete assigned work or ...
-
Account Manager
3 weeks ago
Mark Mitchell - State Farm Agent Woodstock, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversatio ...
-
Deputy Treasurer Iii
1 week ago
Shenandoah County Woodstock, United States Part timeJob Summary · The Deputy Treasurer III performs difficult technical and intermediate skilled accounting work assisting with the operation of the Treasurer's Office; does related work as required. Work is performed under the regular supervision of the Treasurer/Chief Deputy Treasu ...
-
Leasing Consultant- Amber Manor
1 week ago
Elmington DeKalb, United StatesElmington Property Management is seeking a rockstar Leasing Consultant in Dekalb, IL for a beautiful affordable property, Amber Manor. · We hope you are ready to Forget the Ordinary · **A Day in the Elmington Life**: As the Leasing Consultant, you are responsible for supervising ...
-
Leasing Consultant
2 weeks ago
Elmington DeKalb, United StatesElmington Property Management is seeking a rockstar Leasing Consultant in Dekalb, IL for a beautiful affordable property, Amber Manor. · We hope you are ready to Forget the Ordinary · **A Day in the Elmington Life**: As the Leasing Consultant, you are responsible for supervising ...
-
Hotel Maintenance Technician 9649
2 weeks ago
EXTENDED STAY AMERICA Atlanta, United States**POSITION PURPOSE AND SUMMARY** · The Maintenance Engineer (or "ME") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible to ensure that all property equipment is functionin ...
-
Account Manager
2 weeks ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · Position Overview · Do you have aspirations to run your own business? If so, you may want to consider wo ...
-
Field Service Technician
3 weeks ago
Hogwash Cleaning Solutions LLC Whitehall, United StatesJob Overview: · **Responsibilities**: · - Perform soft washing and pressure washing services for residential and commercial properties. · - Working outside. · - Clean and maintain equipment and tools used for washing. · - Follow safety guidelines and procedures to ensure a safe w ...
-
Turn Technician
3 weeks ago
Elmington DeKalb, United StatesElmington Property Management is seeking a dedicated Turn Technician in Dekalb, IL for a beautiful affordable property, Amber Manor. · We hope you are ready to Forget the Ordinary · **A Day in the Elmington Life**:As the Turn Technician, you will take charge of preparing units fo ...
-
Account Representative
2 weeks ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · Position Overview · State Farm Insurance Agent located in Emory, TX is seeking an outgoing, career-orien ...
-
Pest Control Outside Sales Rep
1 week ago
Arrow Exterminators Alpharetta, United StatesAre you a social butterfly who thrives on making connections wherever you go? Do you excel at selling and love the thrill of surpassing your sales targets? Join our team at **Arrow Exterminators** as a **full-time Pest Control Outside Sales Rep**, where you can combine your passi ...
-
Insurance Account Representative
2 weeks ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winnin ...
-
Telemarketer - State Farm Agent Team Member
2 weeks ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · Position Overview · State Farm Insurance Agent located in Emory, TX is seeking an outgoing, career-orien ...
-
Real Estate Sales Associate
1 week ago
Coldwell Banker Schmidt Family of Companies Whitehall, United StatesHave you ever wondered if you have the right kind of personality to succeed as a real estate agent? What are the traits of top-producing real estate agents, and do you share similarities with them? Take 10 minutes to complete our real estate career assessment to evaluate your pot ...
-
Marketing Coordinator
2 weeks ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - Dental insurance · - Opportunity for advancement · - Training & development · - Vision insurance · - 401(k) matching · - Health insurance · - Paid time off · **ROLE DESCRIPTION**: · As a Marketing Coordinator - State Farm Agent Team Member forToni Threadgill - S ...
-
Sales Representative
1 week ago
Bartlett Roofing Marietta, United States Full time· Now Hiring for June 2024: Join Our Dynamic Team in our new Atlanta market · We are thrilled to announce that we have expanded into the growing market of Atlanta, Georgia This exciting venture marks a significant milestone in our journey, as we extend our commitment to deliveri ...
-
Sales Consultant
5 days ago
SYSCO Atlanta, United States Full timeCompany: · US0002 Sysco Atlanta, LLCZip Code: · 30337Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...
Claim Representative Trainee, Outside Property - Marietta, United States - National Guard Employment Network
Description
Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$46, $77,400.00What Is the Opportunity?
This is an entry level position that requires satisfactory completion of required training to advance to Claim Professional, Outside Property. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.What Will You Do?
What Will Our Ideal Candidate Have?
