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    Assistant General Manager - St Louis, United States - Drury Hotels

    Drury Hotels
    Drury Hotels St Louis, United States

    1 week ago

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    Description

    WHAT YOU CAN EXPECT FROM US

    So. Much. More.

    Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

    • Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results
    • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
    • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
    • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
    • Retirement - Company-matched 401(k)
    • Award-winning - Ranked among Forbes' Best Midsize Employers and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record)

    As experts in hotel operations creating memorable guest experiences, Drury Hotels Company's Assistant General Manager - Housekeeping supports our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.

    WHAT YOU WILL DO

    Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:

    • Ensure high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas.
    • Provide expert leadership of the hotel by taking the lead on delivering exceptional service to each guest.
    • Establish high service standards in hiring the right team members with the right attitude for the right position.
    • Lead, coach and develop team members.
    • Role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance measures.
    • Deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.
    • Use good critical thinking skills to successfully handle challenging situations, proactively resolve issues and show dedication to continuous improvement.

    WHAT WE EXPECT OF YOU

    • A positive, can-do attitude required.
    • Knowledge, skill and mental development equivalent to the completion of four years of high school. Two years of college preferred.
    • Minimum of 1 year of experience in supervising the work of others. Six months experience in commercial housekeeping or maintenance preferred.
    • Ability to clearly communicate in English, both orally and in writing.

    Rise. Shine. Work Happy.

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