Administrative Support Coordinator - West Springfield, United States - Visiting Angels of West Springfield

Visiting Angels of West Springfield

Verified Company

West Springfield, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Parental leave

Visiting Angels Senior Home Care in West Springfield, MA is looking for an Administrative Support Coordinator to help manage our successful Home Care Agency This role makes a significant impact on our daily operations and the ability to provide the best care to our clients and families seaking services.

This requires a highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, genuinely care about connecting clients and caregivers to improve lives.

RESPONSIBILITIES

Assists with chart audit and files to ensure the office is compliant
Assisting with filling open shifts, maintaining compliant personnel files and other administrative duties as needed
Assisting with caregiver onboarding, training and evaluations
Assisting with confirmation calls to new and existing clients and caregivers to ensure shifts are covered
Assisting with client and caregiver meet and greets
Assisting with client intakes, assessment and 60/90day visits
Builds relationships to foster growth and customer service objectives
Maintain accurate employee and client information in a secure environment
Participate in staff meetings, department meetings, team meetings, briefings, inservices, committees and other related activities as needed
Create and maintain a professional atmosphere that is also a fun place to work

QUALIFICATIONS

Minimum age requirement of 1
High school diploma or equivalent required
Minimum 1 year of related experience. Healthcare experience preferred
Excellent customer service skills
Proficient PC skills. Microsoft Word, Excel and Access preferred
Professional telephone étiquette
Strong attention to detail and problemsolving skills
Interpersonal skills that promote interdisciplinary collaboration and effective communication
Strong organizational skills with the ability to multitask
Satisfactory criminal background check and/or health screening in accordance with state law requirements