Administrative Assistant/reception - Sun Lakes, United States - Sun Lakes Homeowners Association #1

Description

ESSENTIAL DUTIES_

• Serves as the receptionist in Administrative Services for Homeowners Association.
• Makes copies and faxes for homeowners, as well as notarizing documentation for homeowners and administration. Sell tickets for events, stamps, and merchandise, etc.
• Has primary responsibility for answering telephone calls and directs calls to the appropriate person.
• Assists in maintaining the digital lot files for each owner.
• Schedules the use of rooms and equipment via "Booked" software. (Ensuring reservation form is completed for private parties.) Works with the homeowner(s) or outside party to gain proper setup needs for individual events, then enters room configuration setup to the Booked software, so as to relay info to custodians/setup personnel.
• Types monthly Calendar of Events Splash.
• Ability to create flyers, and calendars within Canva.
• Works closely with the Director of Facilities Maintenance to ensure room setups are completed in an appropriate and timely fashion.
• Log in renters and provide proper renters cards. Ensure renters are aware of Association rules by asking and giving them a copy of the rules if they are new to Sun Lakes. Issues guest cards to homeowners.
• Aids in enforcing Association rules and notifies Community Services or the General Manager.
• Assists Human Resources with new employee onboarding photos, creation of timecards, and packet information.
• Orders employee badges and business cards at the instruction of the Human Resources Director.
• In the event of an emergency or if the fire department or paramedics are called, immediately notify Community Services.
• Assist with the upkeep of the conference room, and order and stock items accordingly.
• Possess the ability to read, write, and understand contractual agreements.

- *Compensation based upon experience._
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KNOWLEDGE, SKILLS, AND ABILITIES_

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Responds promptly to customer needs; Response to requests for service and assistance.


Interpersonal - Focuses on solving conflict, not blaming.


Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.


Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.


Initiative - Volunteers readily; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
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Education_

Associate's degree preferred, or equivalent combination of education and experience.
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Experience_

1-3 years of experience in a similar position; or an equivalent combination of education and experience. Experience in adult community association _preferred_.
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Certificates and Licenses_

Notary, or able to become Notary.
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Equipment Utilized_

General office equipment, such as computer, printer, scanner, check scanner, fax, telephone, and postage machine.
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Software Utilized_

MS Word, Excel, some knowledge and experience with general accounting software utilizing a general ledger module (a plus), Canvas (a plus); TOPS Membership/Property Management Software and MS Windows operating system.

Pay:
$ $20.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Administrative: 1 year (required)

Ability to Commute:

• Sun Lakes, AZ required)

Ability to Relocate:

• Sun Lakes, AZ 85248: Relocate before starting work (required)

Work Location:
In person