- Customer Service
- Technical Backend iOS experience
- Trainable/curious/eagerness to learn
- Ability to collaborate with customers, stakeholders, and suppliers to define expectations and mutual responsibilities.
- Ability to explain complex technical concepts and options to a non-technical audience and present them with solutions for service delivery.
- Excellent interpersonal, oral, and written communication skills and customer service.
- Desire and commitment to do all the above with a customer-service mindset.
- Demonstrates an intermediate working knowledge in Excel and Word
- Four or more years of experience in cellular telecommunication systems, methodologies, devices, and processes.
- Strong working knowledge of cellular telephone applications, security, and data use controls.
- Intermediate knowledge of hardware and software integration and testing.
-
Telecommunications Analyst
1 week ago
Compa Industries Los Alamos, United StatesCompa Industries · is searching for qualified candidates for a · Telecommunications Analyst · position at the Los Alamos National Laboratory in · Los Alamos, NM .Salary: · $45/hr - $51/hrLocation: · Los Alamos, NM · (Must reside within 60 miles of Los Alamos, NM)Citizenshi ...
-
Telecommunications Analyst 2
1 week ago
COMPA Los Alamos, United StatesJP2674 – Telecommunications Analyst 2 · $46 - $52 · On-Site · Description: · The EasyIT Group at Los Alamos National Laboratory seeks an experienced Telecommunications Analyst to provide in-person mobile device at our EasyIT Storefronts. The iOS Device team deploys and supports ...
-
Telecommunications Analyst 2
2 weeks ago
COMPA Los Alamos, United StatesJP2674 – Telecommunications Analyst 2 · $46 - $52 · On-Site · Description: · The EasyIT Group at Los Alamos National Laboratory seeks an experienced Telecommunications Analyst to provide in-person mobile device at our EasyIT Storefronts. The iOS Device team deploys and supports b ...
-
Telecommunications Analyst 2
1 week ago
Spectra Tech Los Alamos, United StatesSpectra Tech has an immediate need for a Telecommunication Analyst 2 in Los Alamos, NM. · Job Posting Description · The EasyIT Group at Los Alamos National Laboratory seeks an experienced Telecommunications Analyst to provide in-person mobile device at our EasyIT Storefronts. T ...
-
Telecommunications Analyst 2
1 week ago
Edgewater Federal Solutions Los Alamos, United StatesOverview: · Edgewater Federal Solutions is seeking a Telecommunications Analyst 2 to support the IT program at a major national laboratory. · The EasyIT Group seeks an experienced Telecommunications Analyst to provide in-person mobile device at our EasyIT Storefronts. The iOS D ...
-
Telecommunications Analyst 2
2 weeks ago
Compa Industries Los Alamos, United StatesJob Description · Job Description · JP2674 - Telecommunications Analyst 2 · Salary Range: $46/HR to $52/HR · Onsite Position (Los Alamos, NM) · Description: · The EasyIT Group at Los Alamos National Laboratory seeks an experienced Telecommunications Analyst to provide in-person ...
-
Telecommunications Analyst 2
6 days ago
Edgewater Technical Associates Los Alamos, United StatesEdgewater Technical Associates · is seeking qualified candidates for a · Telecommunications Analyst 2 · opportunity in · Los Alamos, NM · at the · Los Alamos National Laboratory. · Candidates must be local to Santa Fe, NM area (87501, 87505, or 87507) · Citizenship: United ...
-
Telecommunications Analyst 2
1 week ago
Edgewater Federal Solutions, Inc. Los Alamos, United StatesJob Description · Job DescriptionOverview: · Edgewater Federal Solutions is seeking a Telecommunications Analyst 2 to support the IT program at a major national laboratory. · The EasyIT Group seeks an experienced Telecommunications Analyst to provide in-person mobile device at o ...
-
Telecom Analyst 2
1 day ago
Edgewater Technical Associates Los Alamos, United StatesTelecommunications Analyst 2 opportunity in Los Alamos, NM at the Los Alamos National Laboratory. · Candidates must be local to Santa Fe, NM area · Citizenship: United States Citizenship is required · Work Location: 100% Onsite · Locations: TA-3 207 Study Area, Sante Fe / Pacheco ...
-
Acquisition Specialists
6 days ago
Land Solutions Santa Fe, United StatesWe are currently looking for a number of Acquisition Specialists or Land Agents across all US states to support our growth and expansion plans in the Renewables, Energy, Power and Transmission sectors, with particular emphasis on Solar and Wind projects. · People are the heart o ...
Telecommunications Analyst 2 - Los Alamos, United States - Edgewater Technical Associates
Description
Edgewater Technical Associates is seeking qualified candidates for a Telecommunications Analyst 2 opportunity in Los Alamos, NM at the Los Alamos National Laboratory.Candidates must be local to Santa Fe, NM area (87501, 87505, or 87507)
Citizenship:United States Citizenship is required
Work Location:100% Onsite
Locations:TA-3 207 Study Area, Sante Fe / Pacheco TA-55 Store (rotate coverage across these sites)
Schedule: 9/80s
Clearance:Must be able to obtain and maintain "Q"
Education:
Requires a high school diploma and a minimum of four years of related industry experience.
To Three Desired Skills
Minimum lifting of 30 lbs., retail environment with movement, restocking and grabbing accessories.
Description
The EasyIT Group at Los Alamos National Laboratory seeks an experienced Telecommunications Analyst to provide in-person mobile device at our EasyIT Storefronts. The iOS Device team deploys and supports both iPhones and iPads to both onsite and remote employees. We are looking for an experienced telecommunication analyst with retail experience and excellent customer service skills to work in a fast-paced and energetic environment. The selected candidate will provide mobile support to users with technical issues involving accounts, cellular devices, or network services, including timely resolution of problems or escalation to appropriate technical personnel on behalf of the customer. In addition, they will be developing documents, implementing standard operating procedures, and customer service guidelines related to mobile devices while supporting and maintaining effective customer relationships.
Experience
Four or more years of experience in cellular telecommunication systems, methodologies, devices, and processes.
Outstanding communication skills
Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you
WORKING WITH EDGEWATER
Founded in 2003, Edgewater is a professional and technical services firm supporting the U.S. Department of Energy and the U.S., U.K., and Canadian Commercial Nuclear Industry, and private sector businesses involved in high-hazard or complex operations. Edgewater proudly offers expertise in numerous technical disciplines necessary to support operational environments where Integrated Safety Management and formal, disciplined operations are essential to ensure safety, quality, security, and regulatory compliance.
Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.
EQUAL OPPORTUNITY EMPLOYER
Edgewater is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected Veterans, or individuals with disabilities.
View all Edgewater opportunities at
