Jobs

    Employee Success Associate - Atlanta, GA, United States - Larkin Benefit Administrators

    Larkin Benefit Administrators
    Larkin Benefit Administrators Atlanta, GA, United States

    2 weeks ago

    Default job background
    Description
    :

    We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leave laws. This role requires excellent customer service and communication skills, willingness to learn and adapt, and the ability to coordinate effectively with various stakeholders.

    Job Title: Employee Success Associate

    Reports To: Operations Manager

    FLSA Status: Non-Exempt

    Learn about Gold Standard service delivery while focusing primarily on the simplest leave types.

    Job Duties and Essential Functions:

    • Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations.
    • Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work.
    • ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis.
    • Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits.
    • Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately.
    • Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process.
    • When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations.
    • Maintain high quality employee leave and ADA files according to set standards and naming conventions.
    • Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs).
    • When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee.
    • Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel.
    • Available to back up multiple accounts.
    • Perform other duties as assigned in order to meet business needs.
    • Expected to work 40 hours per week.
    • Expected to report to the office five days per week; at six months of tenure, the ability to work a hybrid schedule including at least two days in the office per week is assessed based on performance. Hybrid work schedules are subject to change depending on performance and business needs.
    • Perform above duties in the office between regular business hours: Monday to Friday, 8am to 5pm (EST)
    Requirements:
    • A four-year college degree.
    • Proficient typing and strong knowledge of MS Word.
    • A passion for excellent customer service.
    • Ability to prioritize tasks and focus on the most important ones.
    • Ability to communicate effectively with colleagues, leadership, clients, and employees.
    • Have a system for keeping track of work to ensure that the work is done on time and accurately.
    • Ability to identify and solve problems quickly and efficiently.
    • Willing to learn and take on new challenges.
    • Takes the initiative to understand the why behind things.
    • Receptive to feedback and embraces continuous improvement.
    • Planning ahead, managing time well, being on time, and thinking of better ways to do things.
    • Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment.
    • Excellent follow through and common sense.
    • Excellent attention to detail.
    • Strong organizational, quantitative, and verbal/written communications skills.
    • Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies.
    • Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations.
    • Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients.

    The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

    The Larkin Company is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.

    Salary is determined based on a number factors including geographic location, industry knowledge, experience, and other factors.



    Compensation details: Yearly Salary



    PIc70714e17dff

  • Larkin Benefit Administrators

    Employee Success Associate

    2 weeks ago

    Larkin Benefit Administrators Atlanta, United States

    Job Description · Description: · We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compli ...

  • Larkin Benefit Administrators

    Employee Success Associate

    1 week ago

    Larkin Benefit Administrators Atlanta, United States

    Job Description · Description: · We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compli ...

  • Larkin Benefit Administrators

    Employee Success Associate

    1 week ago

    Larkin Benefit Administrators Atlanta, United States

    Job Description · Description: · We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compli ...

  • Larkin Benefit Administrators

    Employee Success Associate

    2 weeks ago

    Larkin Benefit Administrators Dunwoody, United States

    :We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leav ...

  • Larkin Benefit Administrators

    Employee Success Associate

    1 week ago

    Larkin Benefit Administrators Dunwoody, United States

    :We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leav ...

  • Larkin Benefit Administrators

    Employee Success Associate

    1 week ago

    Larkin Benefit Administrators Atlanta, GA, United States

    :We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leav ...

  • Larkin Benefit Administrators

    Employee Success Associate

    3 days ago

    Larkin Benefit Administrators Atlanta, GA, United States

    :We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leav ...

  • Larkin Benefit Administrators

    Employee Success Associate

    1 week ago

    Larkin Benefit Administrators Atlanta, GA, United States

    :We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leav ...

  • Larkin Benefit Administrators

    Employee Success Associate

    1 week ago

    Larkin Benefit Administrators Dunwoody, United States

    :We are seeking dedicated and detail-oriented individuals to join our team as Employee Success Associates. As a key member of our team, you will be responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leav ...

  • ASRT

    Laboratory Technician I

    1 week ago

    ASRT Atlanta, United States

    Job Type · Full-time · Description · JOB TITLE: Lab Technician I · POSITION NUMBER: LAB-T1 · POSITION LOCATION: Atlanta, GA, USA · ANTICIPATED START DATE: Two weeks after candidate identification · TRAVEL: As required to fulfill the responsibilities of the position · ASRT, Inc. p ...

  • Emory

    Orthopaedics - Faculty Position - Open Rank

    1 week ago

    Emory Atlanta, United States

    Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community. · The Department of ...

  • Clyde Hill - State Farm Agent

    Account Associate

    1 week ago

    Clyde Hill - State Farm Agent Atlanta, United States

    Job Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Associate - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow ...

  • Emory

    Pediatric BMT Hospitalist

    2 weeks ago

    Emory Atlanta, United States

    Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community. · The Aflac Cancer a ...

  • Clyde Hill - State Farm Agent

    Receptionist - State Farm Agent Team Member

    3 weeks ago

    Clyde Hill - State Farm Agent Dunwoody, United States

    Position Overview · State Farm Insurance Agent located in Dunwoody, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Clyde Hill - State Farm Agent, you will build and develop customer relationships within the community to ...

  • Emory

    Pediatric Psychologist

    1 week ago

    Emory Atlanta, United States

    Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community. · The Center for Beh ...

  • Emory

    System Chief Anesthetist, Anesthesiology

    2 weeks ago

    Emory Atlanta, United States Full time

    Overview: Leader responsible for integrating Anesthetists into a successful practice, aligning with Emory Healthcare's future vision and operational needs. Key responsibilities include Anesthetist recruitment and retention, scope of practice, utilization, credentialing, orientati ...

  • Emory

    Nuclear Medicine Physician Educator

    3 weeks ago

    Emory Atlanta, United States

    Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community. · Nuclear Medicine P ...

  • Emory

    Pediatric Epileptologist

    2 weeks ago

    Emory Atlanta, United States

    Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community. · Children's Healthc ...

  • Emory Healthcare

    System Chief Anesthetist, Anesthesiology

    1 week ago

    Emory Healthcare Atlanta, United States

    Overview · Overview: Leader responsible for integrating Anesthetists into a successful practice, aligning with Emory Healthcare's future vision and operational needs. Key responsibilities include Anesthetist recruitment and retention, scope of practice, utilization, credentialing ...

  • Emory

    Academic Advisor

    2 weeks ago

    Emory Atlanta, United States

    Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community. · JOB DESCRIPTION: P ...