Jobs

    AV/Systems Engineer - Missouri, United States - Marathon TS

    Marathon TS
    Marathon TS Missouri, United States

    2 weeks ago

    Default job background
    Description

    Marathon TS is currently looking for a TS/SCI cleared AV/Systems Engineer to join the team supporting an intelligence customer in St. Louis.

    HOW A SYSTEMS ENGINEER - AV WILL MAKE AN IMPACT:

    You will be in charge of handling all AV equipment, including operation, movement, and storage, as well as offering customer support for troubleshooting audio-visual equipment.

    Tasks and responsibilities for this role include:

    • Daily conference room checks to ensure all equipment is online, functioning, and charged
    • Providing hands-on technical support for conference room meeting needs such as video, audio, WebEx, room computer, and lap connectivity
    • Assisting customers during meetings, including video teleconferencing, displaying laptops, room computer presentations, and WebEx setup
    • Logging all customer transactions in ServiceNow
    • Identifying and resolving AV issues

    WHAT YOU'LL NEED TO SUCCEED:

    Qualifications:

    • BS and 5+ years of experience and/or equivalent combination of experience/education
    • Experience in supporting telephony, video, network, and collaboration devices
    • Experience in customer service and end-user support
    • Hands-on experience in troubleshooting and resolving A/V issues
    • Strong written and verbal communication skills

    Desired Skills:

    • At least four years of experience with AV technologies
    • Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS, and Cisco Jabber


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