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Customer Service Representative
1 week ago
Madeira USA Gilford, United States**Customer Sales & Support** · Full-Time · Monday-Friday · **No WEEKENDS** · Madeira USA is seeking their next Customer Service All-Star · Requirements: An interest in providing exceptional customer service. We will happily teach you the rest · As an Industry leader we not only p ...
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Customer Service Representative
4 days ago
Dakota Andrews - State Farm Agent Jamestown, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Dakota Andrews - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency ...
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Customer Service Representative
3 weeks ago
Infinity Systems Bethania, NC, United States Freelance**Your-Quereinstieg** supports well-known partner companies in personal customer service in the telecommunications and energy industries in Bethania, NC, with personnel recruitment. We offer everyone the opportunity to enter the sales field · **We need your talent - Start now in ...
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Customer Service Representative
3 weeks ago
Horizon Group Forest Oaks, NC, United States FreelanceDIRECT PLACEMENT - For our well-known client in the food industry, we are currently seeking a new motivated employee in customer service (m/f/d) to start as soon as possible. · Responsibilities: · **Your future tasks**: · - Processing daily orders primarily from the German food r ...
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Customer Service Representative
2 weeks ago
Furnitureland South Jamestown, United StatesJob purpose · The Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following u ...
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Emerald Enterprises Greensboro, NC, United States FreelanceARWA Personaldienstleistungen GmbH is a leading personnel service provider with a nationwide network of branches. · On behalf of our client, we are currently seeking motivated and dedicated employees as **Customer Service Representatives for Appointment Confirmation (m/f/d)** in ...
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Guest Service Representative
2 weeks ago
Nothing Bundt Cakes High Point, United StatesBenefits: Company parties Employee discounts Free uniforms COMPANY AND CULTURE:At Nothing Bundt Cakes, the Guest Services Representative, also referred to as Joy Creator (JC), sweetens up the place, setting the mood and making a stop in the bakery an Guest Service, Customer Servi ...
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Customer Service Representative
2 weeks ago
Graham Personnel Services High Point, United StatesGraham Personnel Services has an immediate need for Customer Service Representatives to support a call center in High Point. Pay rate: $15.50/hr. Shift: 8 am-5 pm schedule; M-F - Start date: Thursday, 5/2 Inbound/ Outbound Call Center. Responsibiliti Customer Service Representati ...
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Customer Service Representative
2 weeks ago
CVS Pharmacy High Point, United StatesAnswers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connecti Customer Service, Customer Serv ...
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Client Services Representative
2 weeks ago
Graham Personnel Services High Point, United StatesGraham Personnel Services has an immediate need for a Client Services Representative position in High Point. Job Overview. The Client Services Representative position involves working with the Sales Team on client accounts. Maintain client relationsh Client Service, Representativ ...
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Guest Service Representative
3 weeks ago
Nothing Bundt Cakes High Point, United StatesNothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service t ...
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customer service representative
3 weeks ago
Family Dollar East Point, United StatesFamily Dollar WASHINGTON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Customer Service Representative
2 weeks ago
Circle K High Point, United StatesCircle K - 295 E Parris Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of ...
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Customer Service Representative
2 weeks ago
Four Hands High Point, United States**Four Hands** · **Customer Service Representative (REMOTE)** · **Sales Operations - High Point, NC - Full Time** · Four Hands, a leader in lifestyle home furnishings, is looking to hire a Customer Service Representative in our Austin, TX, headquarters. This position will part ...
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customer service representative
2 weeks ago
Family Dollar High Point, United StatesFamily Dollar - 840 S MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
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customer service representative
3 weeks ago
Family Dollar High Point, United StatesFamily Dollar - 110 E FAIRFIELD RD STE 118 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Com ...
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Member Service Representative
2 weeks ago
Truliant Federal Credit Union High Point, United States**Job Details** · **Member Service Representative - Bilingual Preferred (Part-time ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Member Service Representative - Bilingual Preferred (Par ...
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Consumer Services Representative
1 week ago
Newell Brands High Point, United StatesNewell Brands is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, EXPO, Parker, Elmer's, Calphalon, Rubbermaid, Graco, Baby Jogger, Aprica, Rubbermaid Commercial Products, Coleman, FoodSaver, Dymo, Rubbermaid Com ...
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Customer Service Representative
2 weeks ago
Culp High Point, United States** Customer Service Representative** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO001624 Showing 1 location **Job Details** · **Description** · **Position Summary:** Responsible for acting as a liaison between customers and company. Assists with or ...
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Customer Service Representative
2 weeks ago
Navy Times High Point, United StatesCustomer Service Representative (Loan Consultant I) At a glance Location: US-NC-High Point, NC Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of our comp ...
Customer Service Representative - Jamestown, United States - Furnitureland South
Description
Job purposeThe Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following up to ensure satisfactory resolution.
Work Schedule:
Monday
Resolves customer dissatisfactions by planning and directing the receipt, investigation, evaluation, and settling of complaints and claims; following up with customer; personally, resolving difficult situations.
Obtains photographs and submits them to CS Photos to assist in determining the cause of any customer issues and the best resolution for the customer and FLS.When issues arise through manufacturer defect or delivery damage, note any allowances issued accordingly so that the responsible party is held financially accountable through FAS entries.
Review technician invoices when received to ensure charges are paid by the appropriate party.Maintains inter- and intradepartmental workflow by fostering a spirit of cooperation.
Contributes to team effort by accomplishing related results as needed.
Manages given accounts.
Relays necessary information to the customer that comes from internal departments at FLS.Answers and returns all phone calls and messages on a consistent basis.
Works task manager on a daily basis.Records all necessary information in Service Pro.
Responds to customers on the premises when necessary.
Responds to and distributes action request forms to and from other departments/individuals.
Communicates with the Sales Support Manager when additional assistance is needed from sales.
Generates a pick-up/work order/exchange when necessary.
Generates allowances, credit memos, and claim forms.
Performs various related duties as required.
Arrive punctually and consistently for work for normally scheduled eight-hour days, five days a week. Additional hours may be required as needed.
Other duties assigned by supervisor.
Be open to suggest any ideas for improvement.
The job duties are not limited to the items as described above, duties can be added or changed at any given time.
CompetenciesAbility to multi-task numerous priorities.Strong Microsoft skill set.
Great written and oral communicator.
Required Education and ExperienceHigh School Diploma or equivalent with three or more years of customer service experience.
Preferred Education and ExperienceCollege degree preferred3+ years' experience working in Customer Service or related field.
Working conditionsThis job is an on-site position in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical requirementsWhile performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus.
This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.