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Business Analyst
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Business Analyst
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IT Business Analyst - Chestertown, United States - Washington College
Description
Job DetailsJob Location
WASHINGTON COLLEGE - CHESTERTOWN, MD
Position Type
Regular Staff (FT)
Description
The Business Analyst is responsible for analyzing current business operations to identify improvements and efficiencies, documenting current and end state business process solutions, providing support of the implementation, integration, support of transition of business process changes and follow industry best practices for the Software Development Life Cycle of Enterprise Application projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review project requests via the intake process. Schedule follow up meetings with requestors to gather more requirements information.
Meet with department users to understand, analyze, and document current business processes.
Research information related to systems, best practices, and peer intuitions to offer suggested improvements to business process in support of data quality and or efficiencies to fit the project requirements.
Identify and document sources of data in university systems.
Document business requirements and functional requirements for the charter and project management plan.
Define, design, and develop reports/exports utilizing enterprise applications in support of departmental operations and strategic reporting efforts.
Verify preliminary solution designs with Business users.
Work alongside Project managers, developers, and business users to build relationships and executing project plans.
Coordinate with associated team members on defined projects.
Answer questions and provide technical assistance / training to users based on research of system documentation and proper use cases scenarios.
Identify causes and suggest solutions and or make appropriate referrals.
Document system procedures and guidelines for business users and project close out repository.
Document technical changes for developers as part of approved change management process.
OTHER DUTIES AND RESPONSIBILITIES:
Work with external consultants or contractors, as required, to attain optimal solutions, regardless of computer platform, but in conformance with existing network architecture, for administrative user requirements.
Work with PMO to constantly improve processes based on college needs.
Perform other related duties that may be assigned.
Qualifications
REQUIREMENTS:
A bachelor's degree in information systems, computer science, business, or a related field is required.
3-5 years of experience as a BA required, with a preference of it being in higher education.
A minimum of two years' work experience on large projects/programs in an Information Technology related position is required.
A strong working knowledge of reporting technologies, such as Business Objects' Web Intelligence is highly recommended.
Experience with Ellucian Colleague ERP System Tools is preferred.
Demonstrated ability to work effectively with users, administrative users, Information Technology staff members, and outside consultants is essential.
Excellent organization and oral and written communication skills are required.
The ability to work effectively as a team member or as an independent contributor is essential.
CCBA Certification or CBAP certification required within 24 months of hire.
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