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Global Account Director - Atlanta, United States - Switch
Description
Position can also be based in TX.General Purpose Of The Position
The purpose of this position is to produce new sales revenue for Switch Connect. This position will report to the VP of Connectivity.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Essential Duties And Responsibilities
Sales of telecommunications services for direct, wholesale or agent channel models
Be 100% available for colo sales team to assist with projects, calls, tours, questions and other needs as they arise
Effectively manage sales and quoting process of telecommunications services for Switch customers and prospects
Team selling - engage and effectively manage sales process of telecommunications services in support of the Switch colocation team's sales process
Assist with circuit ordering and provisioning process including project management, customer communications, escalations, updating and other tasks as needed
Interact with clients in a manner that reflects the positive, professional image of Switch
Drive incremental revenue and customers to Switch with a focus on network services
Perform effective and accurate customer network reviews, designs, and work with technical resources internally and externally to create the best solutions for Switch customers leveraging a large portfolio of global carrier's products
Perform effective and accurate data center tours that educate clients about the unique and industry-leading capabilities of the facilities with the goal of closing new business
Consistently and accurately enter and record all customer-related activities into Salesforce
Continually maintain contact with prospects and close new business effectively
Consult with prospects to help them architect their data center and network deployments based on the capabilities of the Switch data centers and Switch Connect
In accordance with your VP's direction, interact with Switch's carrier partners to obtain circuit pricing, negotiate terms, drive circuit provisioning, maintain communication and positive relations, and or follow-up on various carrier related issues
Create and respond to quotes that reflect the prospect's architecture requirements and accurate pricing
Manage telecommunication circuit quotes from request to delivery
Assist the sales team in the sales process and various tasks
Other Duties
:
Responsible for staying abreast of best practices both internally and externally
Assist with special projects on an ad hoc basis
Other projects and/or duties as assigned
Required Job Skills
:
Strategic thinking – must be able to win complicated telecommunications deals while driving the sale from start to finish in a timely manner
Entrepreneurial minded
Always drive for a next step
Detail oriented with ability to be very organized while managing large work loads
Excellent communication skills
Excellent project management skills
Excellent follow-up skills
Work well with a team
Punctual
Technical knowledge of telecommunications products and services
Self-starter with ability to recognize core priorities for the business and prioritize work load accordingly
Hard work ethic
Honest
Required to be in the data center 5 days per week to support sales team
Excellent negotiation skills
Computer Equipment and Software
:
Thorough working knowledge of various software applications including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
Intermediate skills in SalesForce
Education and Experience
:
Education:
Bachelor's degree or equivalent combination of education and experience
Experience:
Minimum of 3 + years progressively responsible experience in sales or sales engineering in telecommunications
Telecom experience a must
Experience with SIP and SDWAN services highly valued
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
