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Altadena

    Weekend Receptionist Part Time - Altadena, United States - Five Acres

    Five Acres
    Five Acres Altadena, United States

    3 weeks ago

    Default job background
    Part time
    Description
    Summary
    • Receiving visitors and clients, determining nature of their visit and notifying appropriate staff.
    • Answering and transferring telephone calls.
    • Providing general office and clerical support to a program/department.
    • Representing Five Acres to callers, clients and visitors in a friendly, professional manner.
    Essential Duties
    • Provides reception services, greets visitors, ascertains nature of business, signs-in visitors and directs visitors to appropriate person, issues visitor's pass when required.
    • Operates telephone console to receive incoming calls; provides information to caller or routes caller to appropriate staff. Places outgoing phone calls as needed.
    • Records accurate phone messages including name, time of call, nature of business and person called upon.
    • Checks Agency/program voice mail throughout the day and answers or directs messages to appropriate personnel.
    • Ensures adequate coverage of the receptionist desk throughout the business day.
    • Maintains general reception area and personal work area to ensure clean and professional business appearance.
    • Performs clerical duties which include routine typing, filing, copying, faxing, completing and submitting Agency forms, data entry and distributing Agency communications.
    • Sorts and distributes incoming mail; prepares outgoing mail including internal office mail, external mail, overnight services, delivery services and registered mail. Assures adequate funding on postage meter at all times.
    • Creates, maintains and updates program or department files.
    • Assists in the maintenance of office equipment including computers, telephone systems, copiers, fax machines and other types of office equipment; calls for service when necessary.
    • Gathers and organizes data and prepares documents and reports for review as directed.
    • Assists in the ordering and distribution of office supplies.
    • Assists in assuring all safety and health standards are followed and responds to safety issues within the facility in a timely manner; ensures security by locking/unlocking cabinets and/or doors in accordance with instructions.
    • Develops and maintains administrative and clerical skills through seminars, workshops or other forms of training/education.
    • Attends and actively participates in staff meetings.
    • Maintains confidentiality regarding children, families, and operations of the agency.
    Qualifications
    • Knowledge of business English, spelling, punctuation, and general office practices and procedures.
    • Excellent customer service skills with ability to provide prompt, friendly courteous service to callers, visitors, clients and staff.
    • Basic computer skills in Microsoft Office.
    • Effective verbal communication skills - bi-lingual skills in Spanish/English preferred.
    • Effective work organization skills and ability to work with minimal supervision.
    • Ability to be flexible and work in a changing environment.
    • Ability to solve problems and make routine recommendations.
    • Ability to maintain First Aid/CPR Certification.
    • Ability to work varied hours including evenings, nights and weekends, if needed.
    • Sensitivity to the different cultures represented among the clients, families and staff.
    Compensation Range: $17.25/hr - $23.46/hr

    Work culture matters at 5A We offer a comprehensive benefits package with a medical coverage option as low as $5 with free dental HMO, vision, life insurance, AD&D and disability insurance. We offer a 401k with an annual match up to 3%, annual performance reviews with up to 4% merit (6% for direct service providers), plus annual retention stipends. We offer team building retreats, wellness incentive, 12 paid holidays and flexible work schedules, including remote options for identified positions
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