Scheduler - Stamford, United States - Benchmark Senior Living

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Scheduler. As a Scheduler, you will be responsible for coordinating and managing appointments for our patients. This is a vital role in ensuring smooth operations and providing excellent patient service.


Duties:


  • Schedule patient appointments using various scheduling systems (e.g., eClinicalWorks, Epic)
  • Coordinate with healthcare providers and staff to ensure availability for appointments
  • Manage and update patient information in the scheduling system
  • Answer phone calls and inquiries regarding appointments
  • Provide exceptional customer service to patients, addressing their needs and concerns
  • Collaborate with the front desk team to ensure efficient patient flow
  • Follow HIPAA guidelines to maintain patient confidentiality
  • Assist with other administrative tasks as needed

Requirements:


  • Previous experience in medical scheduling or dental office receptionist role preferred
  • Familiarity with scheduling systems such as eClinicalWorks or Epic is a plus
  • Excellent organizational skills with strong attention to detail
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Strong communication skills, both verbal and written
  • Proficient in using phone systems and other office equipment
  • Knowledge of patient service principles and practices
  • Ability to work well within a team and collaborate effectively
Please note that all positions at our company are paid, including internships. We offer competitive compensation and benefits packages.


Pay:
$ $23.99 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:


  • Customer service: 1 year (preferred)
  • Medical terminology: 1 year (preferred)
  • Computer skills: 1 year (preferred)

Ability to Commute:

  • Stamford, CT required)

Ability to Relocate:

  • Stamford, CT 06902: Relocate before starting work (required)

Work Location:
In person

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