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    Ticket Seller - Providence, Rhode Island, United States - Oak View Group

    Oak View Group
    Oak View Group Providence, Rhode Island, United States

    2 days ago

    Oak View Group background
    Permanent
    Description

    Overview:


    Ticket sellers are an information center who will understand and operate ticketing systems and provide excellent customer service to all guests.

    They must know and understand each event, its seating charts, and configurations of the venue.

    This role will pay an hourly wage of $20 -$22.

    Job expires 08/01/2024

    For PT roles:
    Benefits: 401(k) savings plan, 401(k) matching


    Responsibilities:
    Know and understand the operation of ticketing systems.

    Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).

    Know and understand the seating charts and configurations of the venue.

    Perform transactions for all events on the ticketing system with efficiency and accuracy.


    Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.

    Communicate and satisfy patrons in the most positive manner possible.

    Direct patrons to the nearest ticket taker.

    Reconcile all monies received from ticket sales.

    Keep accurate and legible records.

    Maintain confidentiality.

    Other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager.


    Qualifications:
    Ability to multitask in a fast-paced environment

    Familiarity with Microsoft Office

    Possesses excellent communication skills

    Experience working with the public and with cash

    Ability to work independently and as a productive member of a team

    Must be able to work a flexible and weekends are a must, and URI

    Winter/Spring/Summer breaks are a plus.
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