Global Mentor Engagement Lead - New York, United States - Techstars

Techstars

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
New York City, NY - hybrid

Global Mentor Engagement Lead
As the Global Mentor Engagement Lead, you are responsible for the engagement and continued growth of the Techstars ecosystem.

You'll collaborate with Accelerator Investments and programming and EcoDevelopment leadership to set the strategy as well as execute key activities to deliver fast results.

This role focuses on fueling Techstars' world-class strategic asset, our leading global mentor network.

In this role, you'll be responsible for integrating program-level networks into a cohesive global entity, enhancing mentor engagement to expand global reach, improving mentor-founder matching efficiency, and strengthening the benefits and value the mentor network delivers to founders and mentors alike.

Increase mentor Engagement: Increase meetings/intros, NPS score, Set clear expectations, consistency in program and engagement,
Create consistency for the Techstars mentor relationship experience including CRM data maintenance, mentor onboarding, training and expectation setting, inprogram and ongoing communications, and ultimately reducing the average time to match mentors with founders and increasing the value those matches deliver for our stakeholders,
Drive Program Participation Rate, increasing the number of mentors participating in new and existing programs,
Create consistency for the Techstars mentor experience including CRM data maintenance, mentor onboarding, training and expectation setting, inprogram and ongoing communication and ultimately reducing the average time to match mentors with founders and increasing the value those matches deliver for our stakeholders,
Cultivate a Prestigious mentor Community.

Core Responsibilities

Collaborate with Accelerator Investments and programming and EcoDevelopment leadership to develop and drive Techstars' mentor engagement strategy and subsequently manage OKRs to measure success in this role. Ensure mentor program objectives are aligned with larger organizational objectives.
Foster the development of a renowned mentor community recognized for its excellence, value, and impact. Engage with key stakeholders to ensure the mentor program is viewed as a strategic asset and a cornerstone of our organizational success.
Organize community outreach programs and coordinate special events that promote new mentor activation and current mentor engagement and retention.
Lead efforts to significantly increase the quantity and value of mentor meetings, introductions, and overall engagement.
Enhance the value delivered to mentors and founders by improving the mentor matching process and delivering a consistent experience via systematic onboarding, training, expectation setting, communication, and success measurement.
Develop strategies for further optimization of the global mentor network's knowledge & resources.
Develop and manage relationships with the most influential Techstars mentors globally.

Required Experience:

3+ years of professional experience in an entrepreneurshiprelated environment.
Proven success in managing multiple projects from inception through execution.
Experience maintaining relationships with accelerator program teams to match program founders with appropriate mentors.

Required Abilities, Skills & Values:

Strong attention to detail, adaptability in ambiguous situations, and ability to anticipate stakeholder needs.
Ability to make hard decisions effectively, are regarded well by local markets, demonstrate strong leadership, and develop new skills.
A strong network of industry contacts and the ability to build and maintain relationships with entrepreneurs and other stakeholders.
Ability to command a room, public speaking, and community development is key.
Strategic mindset and an ability to influence across stakeholders
Aligns with

Techstars Values:
think like an owner, win as a team, strive for excellence and analyze, execute, learn & iterate.

Ability to collaborate crossfunctionally across a large network to advance mentor initiatives across various verticals in the startup ecosystem

Compensation:
$120,000 - $135,000 with 10% bonus

About Techstars

Techstars is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, Veteran status, sexual orientation, gender identity nor any other basis prohibited by law._
Techstars uses E-Verify to check the work authorization of all new hires.

For more information about E-Verify, please see the following:
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_ E-Verify Participation Poster (English and Spanish)_
**_ Right To Work Poster (English and Spanish)_