- Maintains an inventory of vacancies, reservations and room assignments.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Knows room locations, types of rooms available and room rates.
- Registers arriving guests and assigns rooms.
- Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms.
- Coordinates guest room maintenance with the engineering and maintenance division.
- Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
- Reports and unusual occurrences or requests to the manager or assistant manager.
- Manages and resolves all guest complaints in a professional and courteous manner.
- Processes guest check-outs and handles monetary transactions.
- Maintains customers' privacy.
- Maintains a high level of professional appearance and demeanor.
- Performs other duties as assigned.
- High school diploma or equivalent.
- Previous hotel-related experience preferred.
- Ability to communicate with public, hotel staff, and management in a professional manner.
- Knowledge of surrounding areas and local events.
- Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
- Ability to learn safety, emergency, and accident prevention policies and procedures.
- Knowledge of proper telephone etiquette.
- Ability to work a flexible schedule, including weekends and holidays.
-
pahrump front desk clerk
3 days ago
Golden Entertainment Pahrump, United StatesProvide excellent service to all hotel guests. Assign guest rooms, check guests in and out of the hotel and manage a cash drawer. Essential Functions and Responsibilities: Assign guest rooms in accordance with current policies and procedures Register Front Desk, Clerk, Hotel · ...
-
RV Park Desk Clerk
3 days ago
Golden Route Operations Pahrump, United StatesCity · Pahrump · State · NV · Shift · Varies · Type of Shift · Full Time · Department · Hotel Ops (excluding Housekeeping & EVS) · RV Park Desk Clerk Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV) · Description: · Summary: · Provide superior guest service in person and over t ...
-
rv park desk clerk
1 day ago
Golden Entertainment Pahrump, United StatesProvide superior guest service in person and over the phone. Responsible for handling guests requests or complaints quickly and courteously. Essential Functions and Responsibilities: Walk daily routes throughout the RV park to ensure all equipment an Clerk, Retail, Hotel · ...
-
Crimson Enterprises Pahrump, United StatesAbout SHBB Tax Consultancy GmbH Consulting Office Flensburg: · We are a regional partner for tax and business consulting with offices in Schleswig-Holstein, Hamburg, Mecklenburg-Western Pomerania, Brandenburg, Lower Saxony and North Rhine-Westphalia. · With approximately employ ...
Front Desk Clerk - Pahrump, United States - Pahrump Hotel Partners Inc
5 days ago
Description
Job Description
Job DescriptionJob Summary
Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests and ensuring the guests have a pleasant stay and smooth checkout.
Job Duties
Qualifications