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    Customer Relations Representative - Roseville, United States - Mark Polenz - State Farm Agent

    Mark Polenz - State Farm Agent
    Mark Polenz - State Farm Agent Roseville, United States

    2 days ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Flexible schedule

    Position Overview:
    We are hiring a Customer Relations Representative to service and assist our current client base. You'll be meeting with our customers in the office as well as over the phone to address any concerns or questions they have about our products. This is a great opportunity for recent graduates to start a successful and profitable career in insurance

    Responsibilities:
    • Provide prompt, accurate, and friendly customer service.
    • Respond to inquiries regarding insurance eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Educate customers about insurance options.
    • Schedule appointments, identify customer needs, and market appropriate products and services.
    Perks and Benefits:
    • PTO
    • Paid Holidays
    • Weekly Appreciation Lunches
    • Monday through Friday- No Evenings or Weekends
    • Growth potential/Opportunity for advancement within my agency
    Qualifications:
    • Customer service or sales experience, such as retail, hospitality, or service industry work history
    • Excellent communication skills - written, verbal and listening
    • Property and Casualty license (will need to have or obtain within 90 days of hire)
    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    Flexible work from home options available.

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