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Aventura

    Teller, Associate - Aventura, United States - Safra National Bank of New York

    Safra National Bank of New York
    Safra National Bank of New York Aventura, United States

    6 days ago

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    Description

    Job Description

    Job Description

    I-Banking Customer Support Associate

    Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Deposit Insurance Corporation ("FDIC"). Headquartered in New York, with a branch in Florida and representative offices in Brazil, Chile, Mexico and Panama, Safra National is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients.

    Safra National Bank of New York is looking for an excellent I-Banking Customer Support Associate to provide account services to clients.

    Key Responsibilities:

    • Provide excellent customer service experience.
    • Set up new I-Banking accounts.
    • Process I-Banking log updates.
    • Assist customers with passwords/reset and related questions.
    • Set up new Token authorizations and Token Links; provide assistance with Token replacements and synchronize Tokens.
    • Active and deactivate I-Banking accounts.

    Requirements

    • High School Diploma
    • Customer service experience is a must, digital banking experience helpful.
    • Intermediate skills in computer operations, word processing, and spreadsheets.
    • Effective oral, written, and interpersonal communication skills with the ability to carry out instructions, instruct others, understand procedures, and to speak clearly to customers and co-workers.
    • Punctuality and an appropriate sense of time commitment and time management skills.
    • Self-motivation.
    • An awareness of appropriate behavior in all facets of profession interaction, and an ability to conduct oneself in an appropriate and professional matter at all times.

    *This position sits in Aventura, Florida.

    Safra National Bank of New York is an Equal Employment Opportunity

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