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Aventura

    Teller, Associate - Aventura, United States - Safra National Bank of New York

    Safra National Bank of New York
    Safra National Bank of New York Aventura, United States

    1 week ago

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    Description

    I-Banking Customer Support Associate

    Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Deposit Insurance Corporation ("FDIC"). Headquartered in New York, with a branch in Florida and representative offices in Brazil, Chile, Mexico and Panama, Safra National is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients.

    Safra National Bank of New York is looking for an excellent I-Banking Customer Support Associate to provide account services to clients.

    Key Responsibilities:

  • Provide excellent customer service experience.
  • Set up new I-Banking accounts.
  • Process I-Banking log updates.
  • Assist customers with passwords/reset and related questions.
  • Set up new Token authorizations and Token Links; provide assistance with Token replacements and synchronize Tokens.
  • Active and deactivate I-Banking accounts.

    • Requirements

  • High School Diploma
  • Customer service experience is a must, digital banking experience helpful.
  • Intermediate skills in computer operations, word processing, and spreadsheets.
  • Effective oral, written, and interpersonal communication skills with the ability to carry out instructions, instruct others, understand procedures, and to speak clearly to customers and co-workers.
  • Punctuality and an appropriate sense of time commitment and time management skills.
  • Self-motivation.
  • An awareness of appropriate behavior in all facets of profession interaction, and an ability to conduct oneself in an appropriate and professional matter at all times.

    • *This position sits in Aventura, Florida.

    Safra National Bank of New York is an Equal Employment Opportunity

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