Customer consultant - Geronimo, OK, United States - Golden Gate Group
Description
In essence, this job is about two things: a secure job with future prospects, attractive pay, and fun at work.
That's exactly what we can offer Join us this summer as a
Customer Service Representative at our location in
Magdeburg and assist and advise our ADAC members with all their questions and concerns.
The
ADAC Nord Dienstleistung GmbH offers high-quality service and consulting services within the ADAC network. Here, we are dedicated to the topics of mobility, travel, vacation, insurance, and of course, ADAC membership.
Your responsibilities:
- Friendly and qualified handling of phone calls
- Management, maintenance, and updating of data in the system
- Expert and independent handling of initial inquiries and requests regarding ADAC memberships, insurance, and products
- Needs analysis and consultation with customers regarding additional services and products offered by ADAC
- Implementation of quality standards and goals together with the team
Our requirements:
- Strong communication skills and enjoyment of telephone work
- Ideally, some experience in customer service, career changers are welcome
- Empathy, service orientation, and commitment in dealing with customers
- Quick comprehension
- Availability to work between Monday
- Saturday from 8:00 am 8:00 pm (maximum 2 Saturdays per month)
We offer you:
- A permanent employment contract
- Attractive compensation of 13.20 euros gross
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